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Spok Solutions Achieve SOC 2 Type II and JITC Certifications

Rigorous audits validate Spok as a trusted partner in the highly regulated industries of healthcare and public safety.
SPRINGFIELD, Va. (September 20, 2017) – Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and the leader in healthcare communications, announced that its paging, secure messaging, and emergency notification solutions have earned Service Organization Control 2 (SOC 2) Type II validation.  This designation follows an extensive audit performed by a leading global professional services firm. The audit confirms that Spok’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security, integrity, availability, privacy, and confidentiality.
The SOC 2 Type II certification, developed by the American Institute of Certified Public Accountants (AICPA), is the most widely recognized method for sharing independently reviewed information about a service organization’s internal controls.

“Cybersecurity has become a top priority for executives in all industries, but especially in healthcare,” said Tom Saine, CISSP, Chief Information Officer of Spok, Inc. “As the trusted name and leader in healthcare communications, being SOC 2 Type II certified demonstrates our ongoing commitment to our customers. We’re invested in maintaining the highest levels of security and compliance.”
Several Spok solutions also have received Joint Interoperability Test Command (JITC) certification and are now listed on the Department of Defense Unified Capabilities Approved Products List. This includes the latest versions of Spok® pc/psap, a 911 call center call-taking and dispatch console; Spok MediaSTAR call recording; and Spok’s IP phone tracking gateway. Communications between servers, workstations, and PBX phone systems among all Spok solutions are fully encrypted to keep data secure.

The accreditation means these Spok solutions meet or exceed the levels of security and interoperability required by the U.S. government and the U.S. military. JITC certification covers Information Assurance (IA) Accreditation from the Defense IA/Security Accreditation Working Group (DSAWG) and Interoperability Certification (IOC) from the Joint Staff (JS).
To earn JITC certification, Spok completed rigorous federal government testing and compliance processes under real-life conditions. JITC serves the Defense Information Systems Agency, combatant commands, the Department of Defense, other federal agencies, U.S. allies, coalition partners, and commercial vendors.
“Spok solutions have been put to the test, and our SOC 2 Type II and JITC certifications demonstrate that they meet the rigorous requirements needed to protect sensitive information,” said Vincent D. Kelly, President and Chief Executive Officer of Spok Holdings, Inc. “These accomplishments assure our customers in healthcare and public safety that Spok solutions offer the flexibility and security they need for critical communications.”

About Spok

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Go® and Spok Care Connect® platforms to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count and patients’ lives are at stake, Spok enables smarter, faster clinical communication. For more information, visit spok.com or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Go and Spok Care Connect are trademarks of Spok, Inc.

Safe Harbor Statement under the Private Securities Litigation Reform Act: 

Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, particularly third party consulting services and research and development costs, future capital needs, competitive pricing pressures, competition from traditional paging services, other wireless communications services and other software providers, many of which are substantially larger and have much greater financial and human capital resources, changes in customer purchasing priorities or capital expenditures, government regulation of our products and services and the healthcare and health insurance industries, reliance upon third-party providers for certain equipment and services, unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services, the effects of changes in accounting policies or practices, adverse economic, political or market conditions in the U.S. and international markets and other factors such as natural disasters, pandemics and outbreaks of contagious diseases and other adverse public health developments, such as coronavirus disease 2019 (COVID-19), as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.

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Al Galgano
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