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Secure Healthcare Texting

HIPAA-Compliant Messaging for Hospital Communications


Spok provides a secure messaging app for smartphones and tablets for hospitals and healthcare organizations that is HIPAA-compliant, improves the efficiency and quality of communication among your physicians, nurses, and staff, and helps set up your hospital to deliver safer, better care. Spok allows key hospital staff members to access private health information and conduct consultations from their personal mobile device while meeting HIPAA secure messaging requirements.

Improve Clinical Workflows with Secure Messaging

Spok Mobile® simplifies communications and strengthens care by using smartphones and tablets for your hospital’s secure, critical communications: code alerts, patient updates, consult requests, and more.

This intuitive app links to a powerful communication system. You can access your hospital’s full directory of accurate contact information; send secure text messages, images, and videos to smartphones and other devices; and ensure critical communications are logged—all with HIPAA compliance, traceability, and reliability in mind.

Why It’s Effective

  • Protects electronic protected health information (ePHI)
  • Communicates securely with any type of mobile device in your organization’s directory—perfect for healthcare BYOD (Bring Your Own Device)
  • Integrates with multiple mobile device management (MDM) solutions
  • Accesses the latest on-call rosters to reach the right individual or role
  • Enables users to send images and videos along with text
  • Logs all communications in an audit trail

Secure messaging is a critical part of the Spok Care Connect® communication platform, a suite of secure, responsive solutions that integrates into your hospital’s existing clinical workflows. See how it all works together >

Spok Mobile Tour

Spok Mobile goes far beyond simple secure texting. Its ability to integrate with directory information, clinical monitoring systems, and on-call schedules enables staff to streamline workflows and deliver excellent patient care. Take the tour below to see how Spok Mobile connects care teams with clinical messaging to improve outcomes.

Talk to an Expert at Spok

Download the Free Version of Spok Mobile

"I’m glad Spok Mobile is in place. It means physicians can receive secure messages and we know whether they’re received—critical information for our operators during a disaster scenario. "

–Monica Parish, Director of Patient Services, Woman's Hospital
Case Study

Woman's Hospital Case Study

Woman’s Hospital confronted a disaster scenario in early August 2016, when Louisiana faced a severe weather system resulting in record-level flooding.