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Join the Spok blog and stay informed on the latest updates in clinical communications.
See why 2,200+ hospitals, including the best hospitals, trust Spok for communications.
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Learn the 3 hospital contact center metrics that help you assess efficiency and where investment in training or technology could enhance the caller experience.
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These 5 hospital contact center trends offer food for thought on new ways to help operators perform their critical role in patient care and provide excellent caller service that increases brand loyalty.
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Learn how interactive speech technology can help increase efficiency, improve provider and patient satisfaction, and provide cost savings at your hospital call center.
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Learn how technology can help call agents focus on providing a positive patient experience and strengthen your hospital’s reputation.
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Physician burnout is a hot term in healthcare, but it’s much more than a buzzword: It’s a massive issue. Explore 5 ways technology can connect care teams and help mitigate the risks of burnout.
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What did 200+ healthcare professionals say about healthcare communications in 2022? Learn ongoing insight into the challenges facing our nation’s health systems and the importance of communication technology for providing excellent patient care.
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Pagers continue to be a trusted communication tool for keeping care teams connected in hospitals and health systems. Discover the five reasons to consider replacing your existing pagers with the latest paging technology.
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The alarm fatigue epidemic needs to be resolved: Here are eight ways to help diminish the din of alarms throughout your hospital, improve patient safety, and boost clinician satisfaction.
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How did the best hospitals become great? Vince Kelly, Spok president and CEO, outlines five common characteristics of the organizations ranked on the 2022-23 Best Hospitals Honor Rolls.
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We hope you will join Spok, the ANA Enterprise organizations, and colleagues around the country in recognizing the many sacrifices and contributions of nurses.
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Check out these 10 interesting facts about nurses to learn more about nurses in many different areas of healthcare.
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Technology is only as effective as the security measures that support it What comes to mind when you think about...