Blog

In this employee interview, Clark discusses her professional history and memorable experiences with Spok as a leading member of the Sales team.

How did the best hospitals become great? Vince Kelly, Spok president and CEO, outlines five common characteristics of the organizations ranked on the 2024-25 Best Hospitals Honor Rolls.

In this post, learn how a pager works, what a paging network is, how modern paging differs from the paging you might remember, and how a hospital or clinical setting can best leverage the capabilities of modern paging.

How does communication technology enhance clinical communication and care team collaboration? To give you some tangible examples, our mobility solutions expert examines three clinical workflows to show how communication technology fills the gaps created by the EHR by connecting care teams and systems to deliver information quickly and securely into the hands of those who need to act on it.

Learn more about why maintaining data integrity matters for contact center employees, individual departments, and hospital administrators.

Addressing the clinician experience challenges of the Quadruple Aim takes a thoughtful, broad set of improvements to make a meaningful difference, including communication workflow and technology improvements.

Spok outlines 4 challenges in data management that affect hospitals’ abilities to deliver exceptional services.

Download this eBook to learn about how contact center consolidation can benefit your healthcare organization.

Learn from the operational challenges and robust solutions of contact center case studies that you can bring back to your own health organization.

Gain essential insights into the best practices when creating an ideal human technology interaction for callers on the line.

Gain a deeper understanding of contact center operational challenges and the importance of multi-faceted approaches for delivering the best patient experiences.

In this infographic, learn why hospitals seek to integrate pagers into their workflows and secure communications along with smartphones for maximum benefit and coverage.