Home / Blog


Filter by topic

Filter by year

Filter by author

Join the Spok blog and stay informed on the latest updates in clinical communications.

See why 2,200+ hospitals, including the best hospitals, trust Spok for communications.

March 16, 2023
Learn the 3 hospital contact center metrics that help you assess efficiency and where investment in training or technology could enhance the caller experience.
March 1, 2023
These 5 hospital contact center trends offer food for thought on new ways to help operators perform their critical role in patient care and provide excellent caller service that increases brand loyalty.
February 16, 2023
Learn how interactive speech technology can help increase efficiency, improve provider and patient satisfaction, and provide cost savings at your hospital call center.
January 25, 2023
Learn how technology can help call agents focus on providing a positive patient experience and strengthen your hospital’s reputation.
December 4, 2022
Physician burnout is a hot term in healthcare, but it’s much more than a buzzword: It’s a massive issue. Explore 5 ways technology can connect care teams and help mitigate the risks of burnout.
November 3, 2022
What did 200+ healthcare professionals say about healthcare communications in 2022? Learn ongoing insight into the challenges facing our nation’s health systems and the importance of communication technology for providing excellent patient care.
October 27, 2022
Pagers continue to be a trusted communication tool for keeping care teams connected in hospitals and health systems. Discover the five reasons to consider replacing your existing pagers with the latest paging technology.
8 Ways to reduce alarm fatigue in hospitals
October 13, 2022
The alarm fatigue epidemic needs to be resolved: Here are eight ways to help diminish the din of alarms throughout your hospital, improve patient safety, and boost clinician satisfaction.
Best Hospitals Icon
August 8, 2022
How did the best hospitals become great? Vince Kelly, Spok president and CEO, outlines five common characteristics of the organizations ranked on the 2022-23 Best Hospitals Honor Rolls.
May 5, 2022
We hope you will join Spok, the ANA Enterprise organizations, and colleagues around the country in recognizing the many sacrifices and contributions of nurses.
Nurses in discussion
April 28, 2022
Check out these 10 interesting facts about nurses to learn more about nurses in many different areas of healthcare.
April 21, 2022
Technology is only as effective as the security measures that support it  What comes to mind when you think about...