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Spok's Data Integrity Service helped MCHS clean up their database by identifying data gaps, quantifying impact, isolating tasks, and validating post-cleanup. This created accurate, up-to-date data to drive faster clinical communications, increase Spok adoption, and optimize workflows.

As healthcare organizations plan for the future of communications, this report can help provide advice, guidance, and helpful information from peers.

Learn how pagers continue to hold significant value in healthcare communications, coexisting alongside smartphones and other devices.

Without adding staff, you can increase efficiency, improve provider and patient satisfaction, and provide cost savings to your organization. Take a look at the top 3 ways interactive speech recognition technology can benefit your contact center.

Gain insight into how you can support the ever-expanding role of your medical call center within your organization.

Watch our 30-minute webinar and discover how to streamline your call center operations and improve your patient experience.

Spok Voice Connect™ enables organizations to process routine phone requests including directory assistance, messaging, transfers, and paging without live operators and with more ease-of-use than with touch-tone technology.

Watch this webinar to learn four key strategies for transitioning contact center agents to remote work that continue to merit attention in 2022 and beyond.

What are the trends, challenges, and predictions for the future of healthcare communications? Get insight into the challenges facing our nation’s health systems and the importance of communication technology for providing excellent patient care.

One of the core challenges at OHSU was inaccurate and outdated data. This made it difficult for all users to find contact details quickly and efficiently. OHSU, in collaboration with the Spok Professional Services Team, outlined what items needed to be addressed to ensure accuracy of their data.