All resources

Watch our 30-minute webinar and discover how to streamline your call center operations and improve your patient experience.

Spok Voice Connect™ enables organizations to process routine phone requests including directory assistance, messaging, transfers, and paging without live operators and with more ease-of-use than with touch-tone technology.

Watch this webinar to learn four key strategies for transitioning contact center agents to remote work that continue to merit attention in 2022 and beyond.

What are the trends, challenges, and predictions for the future of healthcare communications? Get insight into the challenges facing our nation’s health systems and the importance of communication technology for providing excellent patient care.

As healthcare organizations plan for the future of communications, this report can help provide advice, guidance, and helpful information from peers.

One of the core challenges at OHSU was inaccurate and outdated data. This made it difficult for all users to find contact details quickly and efficiently. OHSU, in collaboration with the Spok Professional Services Team, outlined what items needed to be addressed to ensure accuracy of their data.

This eBook will explore why EHRs don’t solve the challenges of clinical communication and collaboration, and outline the benefits of a unified communication platform for all members of your organization

This eBook looks at the key considerations for improving how care teams reach physicians and other on-call clinicians around the clock.

Join Spok leaders Tim Tindle and Jim Stein for an overview of the latest enhancements to Spok pagers, including the new GenA™ wide-area, 1-way pager.

Spok Care Connect is the heart of your communications, providing directory details, on-call schedules, staff contact preferences, secure messaging, and more. This solution allows your staff to access, prioritize, and act on the information they need when they need it.