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Spok to Modernize Communications Throughout Veterans Affairs Hospitals

Strategic partnership with Standard Communications, Inc. enhances care team collaboration across the entire hospital to improve the Veteran experience and safety

SPRINGFIELD, VA. (December 6, 2018) – Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a global leader in healthcare communications, announced a continued strategic partnership with Standard Communications, Inc. (SCI), a VA verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and trusted advisor for clinically focused solutions in the VA Healthcare System.  The Spok Care Connect® clinical communication and collaboration platform improves staff efficiency and veteran care while adhering to the standards set by the VA in its Technical Reference Model (TRM).

“We are proud to be working with the VA Medical Centers and believe that this is further validation of the tremendous value we provide to our customers,” said Vincent D. Kelly, president and chief executive officer of Spok Holdings, Inc. “Organizations continue to depend on the Spok Care Connect platform to fully support care team collaboration and decision-making to improve patient safety and outcomes.”

Together, Spok and SCI are helping a growing number of VA hospitals implement Spok Care Connect to modernize communications and deliver actionable information to the right clinician or staff member on VA approved mobile devices. This includes sending alerts from nurse call systems to the appropriate nurse and delivering radiology test results to the ordering physician to respond quickly to the patient’s needs. To keep patients safe and reduce patient elopement and wandering, real-time location system (RTLS) tracking notifications can also be sent to appropriate hospital staff when a patient begins roaming outside the established boundaries.

“SCI brings a high level of expertise and understanding to the challenges VA Medical Centers are facing daily,” said Hemant Goel, president of Spok Inc. “Improving the patient experience for our Veterans is a top priority. Not only do efficient communications improve patient safety, but care teams are also able to spend more meaningful time with patients.”

The Spok solutions enhance workflows for code processes, critical test results automation, and notification to on-call care teams, nurse call alarming for actionable events, and patient tracking, all of which help improve patient outcomes.

“We are proud to partner with Spok to make it easier for doctors, nurses, and other care team members to provide exceptional care to our Veterans,” said Tom Michie, executive vice president of sales at SCI. “VA hospitals are excited about leveraging a true platform solution they can scale and build upon for years to come.”

About Standard Communications, Inc.
SCI is focused on Next Generation Healthcare Optimization helping modernize VA Medical centers by providing an array of VA approved clinical IT solutions that improve VA SAIL scores.  The SCI team has a deep understanding of FDA 510K Biomedical technologies, VA clinical workflow practices, Veteran Centered Care, Veteran and Staff safety, and Veteran care processes.  SCI designs, installs and operates VA specific solutions providing complete turn-key managed services offerings including onsite resources.

About Spok 
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. Our customers send over 100 million messages each month through their Spok® solutions, and they rely on Spok for workflow improvement, secure texting, paging services, contact center optimization, and public safety response. When communications matter, Spok delivers. Visit us at spok.com or find us on Twitter @Spoktweets.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect is a trademark of Spok, Inc.

Media Inquiries

Jill Asby
+1 (952) 230-5363
jill.asby@spok.com