From widespread reliability to encryption capabilities, pager service is incredibly valuable to hospitals everywhere. Discover other interesting facts about pagers and beepers that make them stand out from newer forms of clinical communication.
What happens when staff are not trained on clinical communication systems? This blog post takes a closer look at the negative impact on patients, healthcare workers, and organizations.
Our annual customer conference covered how staff education is designed for streamlining clinical onboarding, contact center analytics reveal new operational insights, and other topics about critical communication solutions.
From on-call scheduling solutions to secure messaging software, learn how to prevent information gaps during the busiest time of the year leveraging a unified clinical communication platform.
Gain essential insights about how smarter tech strategies can transform access to healthcare in rural areas.
This year’s insights reveal growing opportunities in clinical communication, alongside key challenges in implementation, budgets, and workforce well-being.
Use these guiding questions to assess your radiology management framework and communication workflows to enhance care coordination and patient safety.
We discuss how hospitals can evaluate how they send and receive radiology results, even if the ordering clinician doesn’t follow up within a certain time.
Use our playbook to evaluate and improve radiology workflow management around critical results communication.
How did the best hospitals become great? Vince Kelly, Spok president and CEO, outlines five common characteristics of the organizations ranked on the 2024-25 Best Hospitals Honor Rolls.
Learn how technology can improve communication among care teams, enhance patient safety, and help meet The Joint Commission accreditation standards. Technology can improve communication among clinicians to enhance patient care and safety and help achieve compliance with The Joint Commission national patient safety goals.
Call recorder software is a strategic necessity for contact center operations. Here are five powerful reasons your healthcare organization should be using this technology.