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Welcome to the Spokwise Healthcare Blog, where we share smart content on clinical communication and collaboration to keep you moving forward.

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June 05
Category: Patient Safety
3 Clever Ways to Get More Out of Your EHR
After working in the healthcare IT industry for more than a decade, you start to notice things that customers do well (or not so well) with their technology solutions. Particularly, healthcare facilities’ utilization of EHRs. I worke…
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May 29
Category: Patient Safety
My Experience as the Patient’s Father
Watching my tiny, 5-pound daughter endure blood draws, MRIs, and EEGs filled me with a deep level of anxiety and anticipation—every test was the most difficult thing I’d ever been through. As my daughter was administered IVs and a sp…
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May 22
Category: Paging
7 Shocking Facts About Paging
As the largest paging provider in the U.S., we’ve heard all of the jokes about pagers: “I haven’t seen one of those since I had hair!” and “Those are still a thing?” We’re quick to both chuckle and explai…
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May 15
Category: Interoperability
Risky Business: 3 Problems With Outdated Software
More than 15 percent of computers used in healthcare are running outdated versions of operating systems, according to a 2017 study. This probably isn’t a surprise to you if you work in the industry—you may very well be reading this on …
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May 08
Category: General Healthcare
6 Healthcare Innovations You May Not Know Were Created by Nurses
This week is one of my favorites all year: National Nurses Week. I’m proud every day of the profession I chose, but there is something incredibly special about people from across the country coming together to acknowledge the tremendous wo…
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May 01
The New Resident: How Millennial Physicians Are Changing Medicine
I woke up this morning from the alarm sounding on my smartphone. I reached over to turn the alarm off, then surfed some news and social media, noticed the weather, reviewed my sleep patterns, meditated with an app, checked my calendar, and answere…
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April 24
Category: Interoperability
Does Your Workflow Do This? 4 Requirements for an Enterprise Approach to Communications
Walk the show floor at HIMSS, or any healthcare technology tradeshow, and you’ll notice a lot of terms get thrown around. Enterprise. Platform. Real-time. Interoperability. The problem is that while the words are the same, vendors may have …
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April 17
5 Dangers of Not Having Call Recording in Your Call Center
As product manager of Spok contact center solutions, I spend a lot of time visiting our customers. I like to know what they’re doing, what they need, what they want—you get the idea. Through my travels and conversations, I’ve lea…
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April 03
Category: Spok Customers
Save the Date for Connect 18: The New Frontier of Healthcare Communications
Now that HIMSS18 is in the rearview mirror, we’re driving toward our next banner event of the year: Connect 18, Spok’s annual customer conference, Oct. 7-10 in Scottsdale, Arizona! The sprawling desert and endless blue sky create the …
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March 27
Category: Patient Safety
Putting the Patient First: 3 Ways Technology Can Improve Patient Safety and Outcomes
Hospital respondents recently ranked patient safety as priority No. 1 in the HIMSS 2018 Leadership and Workforce Survey—again. However, patient safety is an incredibly broad challenge. As a neonatal nurse practitioner, my hospital and my tea…
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