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October 22
Category: Spok Customers
Connect 14 was a great event for discussing secure texting and critical communication trends.
  I’d like to say a huge ‘thank you’ to all of our customers and sponsors!   We have all had a wonderful few days here in warm San Antonio for Connect 14. I’ve organized many conferences for Spok, and the quality of t…
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October 21
Spok customers talk about their journey to finding the right emergency notification solution.
We are glad to be back again this year as we always enjoy Connect! There are great people to meet and interesting things to learn—and it’s a lot of fun. During yesterday’s opening ceremonies we heard about Spok’s plans for the fut…
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October 20
Category: Spok Customers
From the president: opening remarks and connecting with customers at Spok’s annual conference.
Connect 14 is in full swing here in picturesque San Antonio! This morning CEO Vince Kelly and I kicked things off in our opening session covering highlights from the past year along with a look at our exciting future. We were also joined by other members …
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October 19
Category: Spok Customers
Our annual conference brings customers together to share experiences and connect.
  I arrived in San Antonio yesterday morning, greeted by a balmy 75˚F degrees (it was hovering around freezing when I left home). Traveling south for warmer weather is a treat, but the real excitement for me this week is getting to talk with custo…
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October 14
Category: Paging
The reasons one surgeon on call prefers his pager to a smartphone.
One of the great things about living in Minnesota is getting to spend time on a lake. I recently had a friend and his family over to enjoy an afternoon on our boat. We cast off from the dock and were out on the water with our kids and wives, and we starte…
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October 07
Category: Spok Customers
Driving the next generation of contact center solutions—customer service and channel diversity.
In two weeks, I’ll be in San Antonio at my second Connect conference. This year I’m looking forward to offering Spok customers a preview of our next-generation contact center solutions. People today have more choices than ever regarding where…
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September 30
Category: Staff Efficiency
The real BYOD challenge isn’t about security, it’s in the workflows.
The intense pressures of improving efficiency, driving down costs, improving patient outcomes and generally doing more with less means healthcare organizations today face perhaps their toughest challenges. But I think the concept of ‘doing…
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September 23
Category: Staff Efficiency
Hospitals within the NHS are looking for ways technology can help them improve mobile communications.
This week I’m headed to the HETT conference in London (Healthcare Efficiency Through Technology). I’ve attended in years past and enjoyed great seminars, presentations, and conversations. This year, I expect most of the conversation to revol…
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September 16
Mobile devices and clinical alerting improve many hospital workflows.
  We live in a mobile world.  Much to my wife’s dismay, I’m always on my device. So are most of the staff at my customer sites—nurses, doctors, transport teams, etc. Mobile devices have become one of our most valuable tools …
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September 09
Category: Spok Customers
Why one customer returns to Spok’s annual Connect conference year after year.
This will be my third year attending Spok’s Connect conference. I keep returning because of the people I get to meet and the things I learn. Networking with other people who use the same solutions is really valuable for me, especially when we can…
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