healthcare blog awardAbout our blog

Welcome to the Spokwise Healthcare Blog, where we share smart content on clinical communication and collaboration to keep you moving forward.

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July 11
Category: General Healthcare
Spokwise Healthcare Blog: 0
This is the first in a three-part series on patient engagement. The phrase “patient engagement” started trending around 2011 due to the Patient Protection and Affordable Care Act (PPACA) of 2010. At that time, I co-wrote a paper, The Top Ten…
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July 03
Category: Paging
Go back in time to see how the pager got its start and evolved into a critical communications staple.
As technology continues to evolve all around us, it’s no surprise most people believe pagers have gone the way of floppy disks, VHS tapes, and phone books. Reality is, there are some very important reasons why nearly 80% of hospitals still r…
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Tags : pagers, paging

June 26
Category: Project Success
Spokwise Healthcare Blog: 2
Understanding the characteristics that distinguish SaaS from a traditional deployment Software as a service (SaaS) is the most common delivery model of cloud computing services. The global healthcare cloud computing market was recently valued at approxim…
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June 19
Spokwise Healthcare Blog: 3
Each fall, hundreds of healthcare leaders who use Spok solutions gather at Connect for valuable learning opportunities and stellar networking. It’s one of the most exciting times of the year here at Spok! We recently released the agenda for Connect …
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June 12
Category: Project Success
There are five key differences between a point and platform solution to support healthcare collaboration and communications. Read the infographic to learn more.
Are numerous, disjointed communication and IT solutions creating challenges at your hospital? You’re not alone. Many healthcare organizations are cobbling together their clinical communications from several vendors and grappling with the resulting…
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June 06
Category: Spok Customers
Spokwise Healthcare Blog: 5
Gregg Aguilar is on a mission to transform the contact center at the University of New Mexico Hospital (UNMH) into a customer engagement center. He wants to elevate the contact center from transactional “answer and transfer” responsibilities t…
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May 28
Category: General Healthcare
Most Popular Spok Blog Posts of 2019 (So Far!)
It’s hard to believe we’re almost halfway through 2019. At Spok, we’re taking a moment to reflect on the year we’ve had so far on Spokwise, our blog that focuses on clinical communication and collaboration. In case you missed them…
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May 23
Category: Project Success
Whether you’re moving existing applications to the cloud, or introducing new cloud applications from technology vendors, keep these three things in mind.
Healthcare and change are certainly synonymous, but perhaps no role has seen more change than the leader responsible for shepherding his or her organization through new technology: the CIO. For many IT leaders, the next frontier is the cloud. Whether y…
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May 16
4 Best Practices for Boosting Your HCAHPS Scores: 2019 Update
In 2019, HCAHPS scores continue to be extremely important for hospitals and health systems. Providing high quality patient experiences is a financial priority, as HCAHPS scores determine up to 2 percent of Medicare payments. The scores are also published…
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May 07
Category: General Healthcare
Celebrate Nurses Week 2019: 7 Ways to Show Your Appreciation
This week is National Nurses Week, a week to celebrate all 4 million nurses in the U.S. and a time for everyone—employers, nurse leaders, other healthcare professionals, patients and their families—to recognize nurses’ vast contributions…
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