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Category Provider Experience
We’ve partnered with Spectralink to look at Safe and Sound week through the lens of healthcare and one of America’s most dangerous jobs: nursing.
Tags nurse, nurse leaders, health IT, duress
A timeline of physician burnout in healthcare from 1974-2019.
Tags physician burnout
Category General Healthcare
See all 21 adult hospitals on the U.S. News & World Report's 2019-2020 "best hospitals" honor roll that rely on Spok.
Tags clinical communications, care coordination, patient safety
This is the second post in a three-part series on patient engagement. Check out the first post: Patient Engagement in 2019: Can it Impact Patient Outcomes?
Tags clinical communications, care coordination, patient safety, mobility
Here are two tasks every IT professional should complete to implement
Tags security, cybersecurity, business continuity, disaster recovery, downtime
This is the first in a three-part series on patient engagement. The phrase “patient engagement” started trending around 2011 due to the Patient Protection and Affordable Care Act (PPACA) of 2010.
Tags clinical communications, care coordination, mobility, patient safety
Category Project Success
What distinguishes SaaS from a traditional deployment? New survey research reveals what healthcare leaders think about deploying SaaS.
Tags cloud, SaaS, software development, survey
Category Customer Commitment
We recently released the agenda for Connect 19. Find all the details here!
Tags connect, connect user conference, user conference, connect 19
Are numerous, disjointed communication and IT solutions creating challenges at your hospital? You’re not alone. Learn 5 key differences between platform and point technology solutions in this infographic.
Tags clinical communications, Spok Care Connect, platform, strategy
Category Spok Customers
Gregg Aguilar is on a mission to transform the contact center at the University of New Mexico Hospital (UNMH) into a customer engagement center.
Tags call center, contact center, patient satisfaction, call recording, physician answering
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