healthcare blog awardAbout our blog

Welcome to the Spokwise Healthcare Blog, where we share smart content on clinical communication and collaboration to keep you moving forward.

Interested in being a guest contributor or suggesting a topic? Email


May 16
4 Best Practices for Boosting Your HCAHPS Scores: 2019 Update
In 2019, HCAHPS scores continue to be extremely important for hospitals and health systems. Providing high quality patient experiences is a financial priority, as HCAHPS scores determine up to 2 percent of Medicare payments. The scores are also published…
Read more

May 07
Category: General Healthcare
Celebrate Nurses Week 2019: 7 Ways to Show Your Appreciation
This week is National Nurses Week, a week to celebrate all 4 million nurses in the U.S. and a time for everyone—employers, nurse leaders, other healthcare professionals, patients and their families—to recognize nurses’ vast contributions…
Read more

May 02
Category: Staff Efficiency
5 Ways Hospitals Can Improve Emergency Response
How does a hospital get the word out to staff to prepare for and respond to emergencies? While healthcare professionals deftly handle urgent patient care situations every day, they also need to prepare for unexpected emergencies, like natural disasters…
Read more

April 23
3 Ways to Develop the Next Generation of Nursing Leaders
In case you missed it, the premier organization for nursing leaders, the American Organization of Nurse Executives™, announced one of the biggest changes in its 50-year history at its annual meeting last week: AONE is becoming AONL, or the…
Read more

April 16
Category: Patient Safety
A 1-2 Punch: How Alarm Surveillance Increases Safety and Reduces Fatigue
An often-cited study at Johns Hopkins Hospital found that there is a daily average of 350 alarms per bed in hospital critical care units. That means that all day (and night) long, critical care nurses are fielding hundreds of audible alarms from…
Read more

April 09
Category: Patient Safety
5 Ways to Strengthen the Connection Between Clinical Communication and Patient Safety
This year, the landmark Institute of Medicine’s patient safety report, “To Err Is Human” turns 20. A “watershed moment for the U.S. healthcare system,” the report elevated the issue of patient safety by reporting that…
Read more

April 03
Save the Date for Connect 19: The Sky’s the Limit
  In February, we had our biggest HIMSS ever at HIMSS19 in Orlando: We donated $4,807.50 to healthcare charity organizations, saw record attendance at the HIMSS Interoperability Showcase, and of course, officially launched cloud-native Spok Care…
Read more

March 26
Category: Project Success
Don’t Go It Alone: 3 Reasons to Call in the Pros for Your Secure Messaging Rollout
It’s easy to see the inherent value in secure messaging for care teams, especially with a vendor you already know and trust. What’s not so easy? Charting a path to effectively roll out secure messaging for more than 1,000 care team me…
Read more

March 19
Category: Patient Safety
Care Team(work): 5 Ways Health IT Supports Collaboration
My career in healthcare started as a neonatal nurse back in the late 90s. At that time, most Neonatal Intensive Care Units (NICUs), were designed in an open “bullpen” style. These multi-patient wards had few, if any walls, though cur…
Read more

March 12
Category: Paging
Purge the Pager? At Your Own Risk
At the end of last month, the National Health Service in the U.K. made a bold declaration: NHS Health Secretary Matt Hancock ordered the removal of pagers from NHS trusts by the end of 2021. “We've axed the fax, now we want to purge th…
Read more