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SPOKWISE HEALTHCARE BLOG

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Welcome to the Spokwise Healthcare blog, where we share smart content on healthcare communication and collaboration to keep your wheels turning.

Interested in being a guest contributor or submitting a topic? Email spokwise@spok.com.

 

Mar
21
  There is a certain amount of magic in a website go-live. After more than a year of detailed planning, designing, and optimizing every page, it all comes down to one moment. At midnight. Yesterday was the old site, and today is the new one. It&rsqu…
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Mar
14
Category:
Over the holidays, I returned to small town North Dakota to visit my parents. One of my first questions to them was to inquire about how my grandpa was doing, as his kidney function has been suffering. I learned that his most recent tests showed abnorma…
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Mar
07
Category: Contact Center
  Hospital ownership of physician practices continues to be a rising trend nationwide: Thirty-eight percent of U.S. physicians are now employed by hospitals and health systems, according to the Physicians Advocacy Institute. This means there is&nb…
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Mar
01
Category: General Healthcare
  Now that we’ve fully recovered from the week affectionately known as “HIMSSanity,” it’s time to break down the hottest topics and biggest moments of HIMSS17 in Orlando from our point of view. Let’s dive right in&hel…
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Feb
21
Category: General Healthcare
  Whenever I have the opportunity to travel to a foreign country, I always push myself to learn some key tourist phrases beforehand, like “Which way to the nearest subway stop?” or the ever important, “Where is the bathroom?”…
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Feb
14
Category: General Healthcare
  Headlines about hospital data breaches that expose thousands of medical records appear with alarming frequency. Yet even one breach can be devastating.  A single breach at a Pennsylvania practice in the first half of 2016 exposed 87,000 patie…
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Feb
08
Category: Secure Texting
  When I was a hospitalist, my routine would be to review the EHR, try to find and talk to the nurse, visit the patient, and then document my notes and place orders. The next step was often the most challenging for me: How to communicate my intent…
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Jan
31
Category: General Healthcare
  If you mention user experience (UX) to a hospital CIO or IT director, you very well might get a knowing smirk. And not without good reason: In general, UX in anything related to healthcare is notoriously clunky due to the complex nature of…
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Jan
24
Category: Alarm Management
  As a Spok mobility consultant who visits healthcare organizations on a near-weekly basis, I’ve been on my fair share of airplanes. While the process of being at an airport can be painful, I’ve become very comfortable with being in fl…
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Jan
10
Category: Mobile Workflows
  Bring your own device (BYOD) programs are well established for physicians: Nearly 90 percent of doctors have the option to participate in BYOD programs at their organizations according to Spok’s Fifth Annual Mobility Strategies in Healthcare…
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