Blog

Learn more about why maintaining data integrity matters for contact center employees, individual departments, and hospital administrators.

Addressing the clinician experience challenges of the Quadruple Aim takes a thoughtful, broad set of improvements to make a meaningful difference, including communication workflow and technology improvements.

Spok outlines 4 challenges in data management that affect hospitals’ abilities to deliver exceptional services.

Download this eBook to learn about how contact center consolidation can benefit your healthcare organization.

Learn from the operational challenges and robust solutions of contact center case studies that you can bring back to your own health organization.

Gain essential insights into the best practices when creating an ideal human technology interaction for callers on the line.

Gain a deeper understanding of contact center operational challenges and the importance of multi-faceted approaches for delivering the best patient experiences.

In this infographic, learn why hospitals seek to integrate pagers into their workflows and secure communications along with smartphones for maximum benefit and coverage.

Spok explains the advantages of leveraging a hosted solution to enhance hospital and healthcare system operations.

Looking to move from Cortext? Spok offers secure messaging, enterprise directory, on-call scheduling, and automation to improve clinical workflows beyond a basic secure texting solution.

Spok details how integrating digital tools and solutions into healthcare organizations is redefining the way providers respond to patients' needs and collaborate to offer the best possible patient experience.

Spok offers insights and key findings from our 2023 State of Healthcare Communications report.