healthcare blog awardABOUT OUR BLOG

Welcome to the Spokwise Healthcare Blog, where we share smart content on clinical communication and collaboration to keep you moving forward.

Interested in being a guest contributor or suggesting a topic? Email spokwise@spok.com.

 

September
25
Category: Staff Efficiency
The Contact Center as a Path to Hospital Transformation
  When’s the last time you took a good look at your hospital contact center? This often-underappreciated operation may very well be key to your hospital’s success in a technologically complex future. In our latest survey of 400 healthca…
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September
19
Category: Paging
Calm During the Storm: Maintaining Communication in the Midst of a Disaster
  When Hurricane Florence started on its path toward the eastern coast of the U.S. last week, over 1.5 million people fled their homes and traveled inland to seek safer ground and shelter from the monster storm. At the same time, we were sendin…
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September
13
Category: Patient Safety
Combating Sepsis: How University of Utah Health Saved Lives and Cut Costs
  Today is World Sepsis Day—a day for people worldwide to unite in the fight against sepsis. One of the primary goals is to increase awareness about sepsis, the No. 1 preventable cause of death worldwide and arguably one of the most challeng…
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September
04
Category: Spok Customers
Most Heroes Don’t Wear Capes: How 4 Hospitals Improve Patient Outcomes With Spok
  When my son Chase was young, he was really into superheroes: Superman and Batman & Robin in particular. If someone was saving the planet or Gotham while wearing a cape, he was into it. Chase visited me at the hospital occasionally, and du…
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August
28
Category: Staff Efficiency
Care in Motion: 5 Benefits of Healthcare-Grade Mobile Devices
  At Spok, we’re quite proud of the fact that our clinical communication and collaboration platform, Spok Care Connect, is device agnostic. That means that no matter which mobile devices your hospital supports—or if you’re a BYOD…
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August
21
Exceeding Expectations: How Clinical Communication Improves the Patient Experience
+ Reflections on the 2018 AHA Leadership Summit   Today’s patients expect care to be delivered similar to how they shop online: It should be accessible, personalized, and seamless. Improving the patient experience was a key focus at the Ame…
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August
15
Category: Spok Customers
Becoming Great: 5 Common Characteristics of the Best Hospitals
  The U.S. News & World Report 2018-19 Best Hospitals Honor Roll was released earlier this week, and those 20 hospitals join the 10 children’s hospitals named to the Best Children’s Hospitals Honor Roll as the top-ranked hospitals …
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August
08
Category: Alarm Management
A Loved One’s Perspective on Alarm Management
As most parents would when their one-month-old baby has a mild fever and cough (during the weekend, of course), I found myself headed to the local emergency room with my daughter in tow. The doctors and nurses poked and prodded my tiny 10-pound baby a…
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July
31
The Voice of the Nurse Leader in Technology
  Editor’s Note: This article was previously published in LinkedIn's Hard Cases series, where doctors and medical professionals share the toughest challenges they've faced in their careers. You can read more about it here&nbs…
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July
24
Category: Project Success
How to Deliver On-Time, On-Budget, and On-Value Health IT Projects
  A few weeks ago, an electrical outage occurred at my home. The lights, appliances, and technologies all went dark simultaneously in a few rooms. “No worries,” I told my wife, “Let me go flip the breaker.” I opened the circu…
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