2020 report: The state of healthcare communications

Trends and data from more than 600 healthcare professionals

We surveyed more than 600 healthcare professionals in July 2020 from hospitals and health systems nationwide. As healthcare organizations plan for the future of communications, our hope is this report can help provide advice, guidance, and helpful information from peers.

This resulting report is an in-depth look at trends, challenges, and predictions for the future of healthcare communications on topics including:

• Enterprise communications
• Current challenges
• COVID-19 and healthcare communications
• The role of cloud technology, and more