PERTH, Australia (13 December 2016) – Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and the global leader in enterprise critical communications, today announced a continuing partnership with NEC Australia, a leading Australian ICT solutions and services firm.
Australian healthcare providers continue to look to information and communications technology to address tough challenges, including reducing costs, minimising pressures on the workforce, and improving patient care. The NEC Australia and Spok partnership helps hospitals solve these challenges by bringing decades of experience to the Australian healthcare market. Both firms work with leading entities to improve how care teams communicate as they treat patients.
The continuing partnership ensures the Spok Care Connect® critical communications platform integrates seamlessly with NEC technology to provide secure communications and faster response to critical events in hospitals.
“There’s an increasing need in hospitals to improve both staff efficiency and patient safety when it comes to making sure important updates are sent to the right person in a timely manner,” said Hemant Goel, president of Spok. “It is critical that this is done without a lot of overhead noise and unnecessary group notifications. We are pleased to continue working with NEC to expand customer options for effective, secure communications.”
“Having led successful business transformations in healthcare and other sectors, we’re able to bring a holistic approach to solving ICT challenges for Australian healthcare providers. We are excited to be working with Spok and look forward to building on our long, successful partnership to jointly offer our healthcare customers the benefits of innovative technology and service,” said Andy Hurt, Director of Solutions and Services at NEC Australia.
Spok Care Connect includes solutions for clinical alerting, web directory, on-call rostering, secure smartphone messaging, and contact centre optimisation. In conjunction with NEC technology and services, these solutions offer healthcare organisations the ability to improve efficiencies while enhancing patient care and satisfaction.
Spok and NEC recently partnered on an innovative project for a large hospital system helping to improve the communication of radiology test results. By sending result notifications directly to the requesting clinicians’ smartphones, the solutions help to improve turnaround time for communicating the findings—thus accelerating patient treatment plans and care.
About NEC Australia
NEC Australia is a leading technology company, delivering a complete portfolio of ICT solutions and services to large enterprise, small business, and government organisations. We deliver innovative solutions to help customers gain greater business value from their technology investments.
NEC Australia specialises in information and communications technology solutions and services in multi-vendor environments. Solutions and services include: IT applications and solutions development, unified communications, complex communications solutions, network solutions, display solutions, biometrics, research and development services, systems integration, and professional, technical and managed services. For more information, visit NEC Australia at au.nec.com.