JITC-Certified Critical Communications Software for Federal Agencies
An increasing number of federal agencies use technology to improve communication for their call center activities, emergency notifications, alarm communications, and critical smartphone messaging. Given the serious nature of their role, federal agencies need to approach communications differently from other industries, especially when it comes to security.
Unique Communications Requirements
Communications among federal agencies may include classified and time-critical information meaning a highly secure system and audit trail are required. Additionally, many federal employees are constantly on the go and not always near a desk phone to receive messages or notifications. Federal agencies are turning to solutions that allow them to find the right people immediately—regardless of which communication device they may be using or where they are located. Spok helps federal agencies create a communications infrastructure that meets these demanding requirements while providing reliable communications.
Notifying the Right People of Emergency Events
In an emergency, every second counts and lives are at stake. Spok's emergency notification solution allows you to turn your business continuity plans into message templates. These can specify the people to be notified of an event, which communication device(s) to be used, and the time period in which individuals or groups must take action before the message is escalated to the next person or group. Deliver the right information to the right people at the right time for any critical event to keep safety high. Learn more about Spok's emergency notification solution*.
Getting Critical Alerts to Your Staff Quickly
Spok’s critical alerting solutions integrate alarm systems such as fire detection, door alarms and security/duress to the mobile communication devices carried by your staff, including Wi-Fi phones, pagers, smartphones and other mobile technology. Providing the correct personnel with immediate notifications, including a full audit trail of two-way communications flow, allows for fast action and minimizes potential damage, litigation, or losses. Learn more about Spok's solutions for critical alerting and facility alarms monitoring.
Supporting Today's Mobile Workforce
Data security and information integrity is a priority for national security. Spoke Mobile® allows you to keep security in the forefront by sending encrypted messages to your staff on their smartphones and tablets. The application separates critical messages from less important emails and SMS messages on BlackBerry®, Apple®, Android®, and Cisco® smartphone or tablet devices. Learn more about secure smartphone texting.
Learn How Spok Solutions Can Be Used by Federal Agencies:
JITC Certification Documents
- Spok® Smart Speech
- Spok® Smart Center
- Spok® Smart Web
- Spok® e.Notify
- Spok® Smart Console - Avaya AES
- Spok® Smart Console - Cisco
- Spok® Smart Console MSL100
- Spok® Smart Console Lucent 5ESS
- Spok® pc/psap CS2100 / MSL100
- Spok® pc/psap - Avaya
- Spok® MediaSTAR - Avaya
- Spok IP Phone Tracking Gateway