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Robert Wood Johnson University Hospital

Streamlining Communications With Spok


  • Healthcare


  • Spok Care Connect®: operator console, clinical alerting, secure texting, call recording

Business Drivers

  • Improve communications among patients, care teams, and ancillary departments
  • Ensure that all messages are sent securely, reliably, and quickly
  • Implement call recording and improve the quality of patient call transactions


  • One solution that supports messaging to all devices for Robert Wood Johnson University Hospital
  • Physicians can receive messages on their preferred device about patients at multiple locations
  • Improved patient care through workflow-driven communications
  • Comprehensive reporting for patient care
  • Reduced average message delivery time from 5-30 minutes to less than 1 minute

Robert Wood Johnson University Hospital


improved average message delivery time

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