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From improved caller satisfaction to contact center standardization, healthcare organizations can use physician answering service software to strengthen clinical communication between local physician groups, practices, and internal departments.

Spok outlines 4 challenges in data management that affect hospitals’ abilities to deliver exceptional services.

Gain essential insights into the best practices when creating an ideal human technology interaction for callers on the line.

Addressing the clinician experience challenges of the Quadruple Aim will take a thoughtful, broad set of improvements, and communication workflow and technology improvements can make a meaningful difference.

Physician burnout is a hot term in healthcare, but it’s much more than a buzzword: It’s a massive issue. Explore 5 ways technology can connect care teams and help mitigate the risks of burnout.

The following are three top challenges that are keeping nurses up at night. 1. The patient experience; 2. Nurse retention and recruitment; 3. Keeping up with the rate of change. Explore three technology solutions provided by advanced clinical communication solutions that can help address these challenges.

Although the pandemic is increasing burnout, turnover, and attrition, nurses and healthcare leadership are facing the continuing challenges with resilience.

Check out three ways to ensure this crucial department in your hospital contributes to your overall clinical communication strategy.

A timeline of physician burnout in healthcare from 1974-2019.

What did 200+ healthcare professionals say about burnout in healthcare in 2021? Read about their perceptions of burnout, the impact of COVID-19, and recommended strategies to help tackle it.

Nurses are busier and more stressed than ever. Streamlining clinical workflows can go a long way to improving their health and happiness.

In this infographic, read how communication technology can help before, during, and after an emergency in your hospital.