Fielding Emergency Calls Quickly With Public Safety Software
Public safety answering points (PSAPs) span military and municipal environments, colleges and universities, and hospitals. Despite these different settings, there is a shared goal of quickly taking 9-1-1 calls and dispatching the appropriate help to save lives.
Intuitive Software for 9-1-1 Dispatchers
Spok gives PSAP dispatchers an easy-to-use interface that integrates the underlying phone system, mapping systems, and other resources to put critical information and tasks at the call-taker’s fingertips. In fact, the software integrates with your existing PBX for ease of deployment. This open architecture and its ability to help reduce your total cost of ownership are what sets Spok pc/psap apart.
9-1-1 dispatchers are able to instantly involve police, fire, EMT, and hazmat personnel. The solution is flexible enough to help you incorporate changing needs, yet highly reliable to handle your most important function—answering 9-1-1 calls and dispatching first responders.
Why It’s Effective
- Accelerates emergency response time
- Integrates with existing PBX or CENTREX telephone system
- Integrates with third-party systems for CAD, mapping, and network time sources
- Has Department of Defense accreditation and JITC certification