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Case studies
Orlando Health transitioned from its previous private branch exchange (PBX) to the Spok Smart Console, a key system that improves how the organization’s contact center manages customer communications.
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Videos
Operators want to do more than answer and transfer calls. Why not use one solution to give everyone more time to focus on patients?Introducing Spok Care Connect® hosted solution's enterprise directory.
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Videos
Clinicians and operators alike want easy access to accurate on-call information from wherever they happen to be. Spok provides a single solution that gives everyone in a healthcare organization on-call information at their fingertips, eliminating the need for paper schedules or cumbersome spreadsheets.
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Videos
Clinicians want to spend more time with their patients. They need tools that lessen administrative work and reduce communication delays. Why not give them a solution that goes beyond ‘basic’ secure texting? Introducing Spok Care Connect hosted solution secure messaging.
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Videos
What interoperability is and why it's critical for healthcare today? With many systems and care teams involved in patient care, interoperability enables efficient sharing of key information like admissions, discharges, test results, and EHR data. Learn how interoperability allows diverse systems and providers to coordinate care seamlessly
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Case studies
Spok's Data Integrity Service helped MCHS clean up their database by identifying data gaps, quantifying impact, isolating tasks, and validating post-cleanup. This created accurate, up-to-date data to drive faster clinical communications, increase Spok adoption, and optimize workflows.
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eBooks and white papers
As healthcare organizations plan for the future of communications, this report can help provide advice, guidance, and helpful information from peers.
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Guides
Learn how pagers continue to hold significant value in healthcare communications, coexisting alongside smartphones and other devices.
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Infographics
Without adding staff, you can increase efficiency, improve provider and patient satisfaction, and provide cost savings to your organization. Take a look at the top 3 ways interactive speech recognition technology can benefit your contact center.
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Guides
Gain insight into how you can support the ever-expanding role of your medical call center within your organization.