News Release

Spok Reports Fourth Quarter and Full Year 2022 Results

Continued improvement in net income and adjusted EBITDA  

Company provides financial guidance for the full year 2023 

Board Declares Regular Quarterly Dividend 

Alexandria, Va. (February 22, 2023) – Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced results for the fourth quarter and full year ended December 31, 2022. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.3125 per share, payable on March 30, 2023, to stockholders of record on March 16, 2023.

Recent Highlights:

  • Strategic business plan continued to progress in the fourth quarter as the Company generated net income of $24.2 million, or $1.21 per diluted share, compared to a net loss of $16.7 million, or $0.86 per diluted share in the prior year period
  • The fourth quarter 2022 benefit from income taxes increased due to a $21.9 million non-cash gain related to the release of the previously established valuation allowance for net operating losses and research and development tax credits
  • For the full year 2022, the Company generated $24.5 million of adjusted EBITDA, excluding one-time costs related to the strategic business plan(1)
  • With the renewed focus on Spok Care Connect® clients, full year 2022 software operations bookings totaled $24.7 million, a 16.6% year-over-year increase
  • Fourth quarter 2022 software operations bookings included 17 six figure new customer contracts, bringing the full year total to 66 new contracts worth over six figures
  • Fourth quarter 2022 wireless average revenue per unit was $7.50, up 3.3% year-over-year, with units in service down only 3.5% for the full year 2022
  • Capital returned to stockholders in 2022 totaled $25.0 million in the form of the Company’s regular quarterly dividend
  • Cash, cash equivalents and short-term investments balance of $35.8 million on December 31, 2022, and no debt
  • In October, Spok released the results of its 12th annual survey on communications in healthcare, with more than 200 participants from around the U.S. responding to questions regarding the state of communication at their respective organizations.

“I am proud of what the Spok team has been able to accomplish in 2022 and believe that we have established a solid foundation for the future as we continue to execute our focus on generating cash flow and returning capital to stockholders,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “Last year, we made progress in several key performance areas, including wireless trends, software bookings and backlog levels, as well as expense management, as we aligned our cost structure with our business plan.  In 2023 we will continue to invest in a targeted and limited manner in our Spok Care Connect solutions and leverage the traction that our sales team generated through the 66 six figure new customer contracts booked last year and the growth in our sales pipeline. Spok will also take advantage of new wireless technologies, such as our GenA™ pager, to further minimize unit churn and support average revenue per unit. Going forward, we believe our extensive experience operating our established communication solutions will create significant value for stockholders by maximizing revenue and cash flow generation.”

1) Annual adjusted EBITDA, excluding one-time costs related to the strategic business plan, of $24.5 million is equal to Adjusted EBITDA excluding $7.5 million of payroll and related, and $2.0 million of non-payroll Spok Go and other outside services costs.

Financial Highlights:

 

For the three months ended December 31,

 

For the year ended December 31,

(Dollars in thousands)

2022

 

2021

 

Change (%)

 

2022

 

2021

 

Change (%)

Revenue

           

Wireless revenue

           

Paging revenue

$          18,450

 

$          18,513

 

(0.3) %

 

$          73,323

 

$          75,845

 

(3.3) %

Product and other revenue

                  571

 

                  690

 

(17.2) %

 

              2,299

 

              2,981

 

(22.9) %

Total wireless revenue

$          19,021

 

$          19,203

 

(0.9) %

 

$          75,622

 

$          78,826

 

(4.1) %

            

Software revenue

           

License

$            1,269

 

$            1,650

 

(23.1) %

 

$            7,202

 

$            5,917

 

21.7 %

Professional services

              3,063

 

              3,783

 

(19.0) %

 

            12,565

 

            17,161

 

(26.8) %

Hardware

                  585

 

                  573

 

2.1 %

 

              2,211

 

              2,267

 

(2.5) %

Maintenance

              9,317

 

              9,335

 

(0.2) %

 

            36,934

 

            37,982

 

(2.8) %

Total software revenue

            14,234

 

            15,341

 

(7.2) %

 

            58,912

 

            63,327

 

(7.0) %

Total revenue

$          33,255

 

$          34,544

 

(3.7) %

 

$       134,534

 

$       142,153

 

(5.4) %

 

 

For the three months ended December 31,

 

For the year ended December 31,

(Dollars in thousands)

2022

 

2021

 

Change (%)

 

2022

 

2021

 

Change (%)

GAAP

           

Operating expenses

$          30,300

 

$          55,355

 

(45.3) %

 

$       134,296

 

$       169,871

 

(20.9) %

Net income (loss)

$          24,226

 

$       (16,669)

 

245.3 %

 

$          21,856

 

$       (22,180)

 

198.5 %

Cash, cash equivalents, and short-term investments (as of period end)

$          35,754

 

$          59,582

 

(40.0) %

 

$          35,754

 

$          59,582

 

(40.0) %

Capital returned to stockholders

$            6,162

 

$            2,435

 

153.1 %

 

$          25,011

 

$          10,025

 

149.5 %

            

Non-GAAP

           

Adjusted operating expenses

$          28,481

 

$          39,535

 

(28.0) %

 

$       123,396

 

$       154,284

 

(20.0) %

Adjusted EBITDA

$            5,647

 

$          (3,788)

 

249.1 %

 

$          14,965

 

$          (4,892)

 

405.9 %

 

For the three months ended December 31,

 

For the year ended December 31,

(Dollars in thousands, excluding units and service and ARPU)

2022

 

2021

 

Change (%)

 

2022

 

2021

 

Change (%)

Key Statistics

           

Wireless units in service

                  817

 

                  847

 

(3.5) %

 

                  817

 

                  847

 

(3.5) %

Wireless average revenue per unit (ARPU)

$              7.50

 

$              7.26

 

3.3 %

 

$              7.34

 

$              7.30

 

0.5 %

Software operations bookings(2)

$            5,863

 

$            7,329

 

(20.0) %

 

$          24,692

 

$          21,184

 

16.6 %

Software maintenance bookings(3)

$            9,547

 

$            7,058

 

35.3 %

 

$          37,315

 

$          35,902

 

3.9 %

Software backlog (as of period end)

$          43,966

 

$          43,361

 

1.4 %

 

$          43,966

 

$          43,361

 

1.4 %

2) Software operations bookings includes net new (i.e. new customers or incremental add-on sales to existing customers) sales of license, professional services, equipment, and first-year maintenance, excluding sales of Spok Go and related services which were discontinued in early 2022.

3) Software maintenance bookings includes the renewal of maintenance and term license contracts.

 

Financial Outlook:

Regarding financial guidance, the Company expects the following for the full year 2023:

(Unaudited and in millions)

 

Current Guidance

Full Year 2023

 
  

From

 

To

 

Revenue

     

Wireless

 

$                               71.5

 

$                              74.5

 

Software

 

$                               57.5

 

$                              62.0

 

Total Revenue

 

$                             129.0

 

$                            136.5

 
      

Adjusted EBITDA

 

$                               24.0

 

$                              26.0

 

2022 Fourth Quarter Call:

Management will host a conference call and webcast to discuss these financial results on Thursday, February 23, 2023, at 8:30 a.m. Eastern Standard Time. The presentation is open to all interested parties and may include forward-looking information.

Conference Call Details

Date/Time:

Thursday, February 23, 2023, at 8:30 a.m. EST

Webcast:

https://www.webcast-eqs.com/spok_02232023_en/en

U.S. Toll-Free Dial In:

877-407-0890

International Dial In:

1-201-389-0918

To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website.

* * * * * * * * *

Non-GAAP Financial Measures

This press release contains the following non-GAAP financial measures: adjusted operating  expenses, adjusted EBITDA and adjusted EBITDA, excluding one-time costs related to the strategic business plan. Adjusted operating expenses excludes depreciation, amortization and accretion, impairment of intangible assets, severance and restructuring costs, and effects of  capitalized software development costs. Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense, depreciation, amortization and accretion expense, stock-based compensation expense, impairment of intangible assets, severance and restructuring, and effects of capitalized software development costs. With respect to our expectations under “Financial Guidance” above, reconciliation of adjusted EBITDA to net income (loss) is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity and uncertainty with respect to certain items included in net income (loss) that are excluded from adjusted EBITDA, in particular, income tax benefit / expense, stock-based compensation expenses, impairment of intangible assets, severance and restructuring and other non-recurring expenses. These items can have unpredictable fluctuations based on unforeseen activity that is out of our control and /or cannot be reasonably predicted.

We believe that these non-GAAP financial measures provide useful information to management and investors regarding certain financial and business trends relating to Spok’s financial condition and results of operations. We use these non-GAAP measures for financial, operational, and budgetary decision-making purposes, to understand and evaluate our core operating performance and trends, and to generate future operating plans. We believe that these non-GAAP financial measures permit us to more thoroughly analyze key financial metrics used to make operational decisions and allow us to assess our core operating results. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies who present similar non-GAAP financial measures. We adjust for certain items because we do not regard these costs as reflective of normal costs related to the ongoing operation of the business in the ordinary course. In general, these items possess one or more of the following characteristics: non-cash expenses, factors outside of our control, items that are non-operational in nature, and unusual items not expected to occur in the normal course of business. Adjusted EBITDA excluding one-time costs related to the strategic business plan is a temporary Non-GAAP measure used by management to reflect our financial performance excluding material costs that are included within our financial statements due to the adoption of our new strategic business plan in early 2022. We believe it is important to exclude these costs, given that they do not represent future operational costs under this strategic business plan. This allows us to assess the underlying performance of our core business under this new strategic business plan.

We do not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principle of these non-GAAP financial measures is that they exclude significant amounts that are required by GAAP to be recorded in the Company’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by management about which items are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, management presents non-GAAP financial measures in connection with GAAP results. We urge investors to review the reconciliation of our non-GAAP financial measures to the comparable GAAP financial measures, which are included in this press release, and not to rely on any single financial measure to evaluate our business.

Tables to Follow

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands except share, per share amounts and ARPU)

         
  

For the three months ended

 

For the year Rended

  

12/31/2022

 

12/31/2021

 

12/31/2022

 

12/31/2021

Revenue:

        

Wireless

 

$          19,021   

 

$          19,203   

 

$          75,622   

 

$          78,826   

Software

 

            14,234  

 

            15,341   

 

            58,912   

 

            63,327   

Total revenue

 

            33,255   

 

            34,544   

 

          134,534   

 

          142,153   

Operating expenses:

        

Cost of revenue (exclusive of items shown separately below)

 

              6,859   

 

              8,290   

 

            28,267   

 

            32,470   

Research and development

 

              2,281   

 

              4,851   

 

            13,625   

 

            17,514   

Technology operations

 

              6,800   

 

              7,331   

 

            27,412   

 

            28,844   

Selling and marketing

 

              3,667   

 

              5,356   

 

            16,296   

 

           21,083   

General and administrative

 

              8,874   

 

            11,104   

 

            37,796   

 

            43,531   

Depreciation, amortization and accretion

 

                 938   

 

              2,694   

 

              3,571   

 

            10,446   

Severance and restructuring

 

                 881   

 

                   66   

 

              7,329   

 

                 320   

Goodwill and capitalized software development impairment

 

                   —   

 

            15,663   

 

                   —   

 

            15,663   

Total operating expenses

 

            30,300   

 

            55,355   

 

          134,296   

 

          169,871   

% of total revenue

 

91.1 %

 

160.2 %

 

99.8 %

 

119.5 %

Operating income (loss)

 

              2,955   

 

          (20,811)  

 

                 238   

 

          (27,718)  

% of total revenue

 

8.9 %

 

(60.2) %

 

0.2 %

 

(19.5) %

Interest income

 

                 226   

 

                   56   

 

                 592   

 

                 320   

Other income

 

                   57   

 

                   54   

 

                 167   

 

                   66   

Income (loss) before income taxes

 

              3,238   

 

          (20,701)  

 

                 997   

 

          (27,332)  

Benefit from income taxes

 

            20,988   

 

              4,032   

 

            20,859   

 

              5,152   

Net income (loss)

 

$          24,226   

 

$        (16,669)  

 

$          21,856   

 

$        (22,180)  

Basic net income (loss) per common share

 

$              1.23   

 

$            (0.86)  

 

$              1.11   

 

$            (1.14)  

Diluted net income (loss) per common share

 

                1.21   

 

              (0.86)  

 

                1.09   

 

              (1.14)  

Basic weighted average common shares outstanding

 

     19,703,802   

 

     19,483,004   

 

     19,672,423   

 

     19,404,477   

Diluted weighted average common shares outstanding

 

     20,009,234   

 

     19,483,004   

 

     19,991,202   

 

     19,404,477   

Cash dividends declared per common share

 

            0.3125   

 

            0.1250   

 

            1.2500   

 

            0.5000   

 

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands)

     
  

12/31/2022

 

12/31/2021

     

ASSETS

 

(Unaudited)

  
     

Current assets:

    

Cash and cash equivalents

 

$                            35,754

 

$                            44,583

Short-term investments

 

                                     —

 

                              14,999

Accounts receivable, net

 

                              26,861

 

                              26,908

Prepaid expenses

 

                                6,849

 

                                6,641

Other current assets

 

                                   587

 

                                   922

Total current assets

 

                              70,051

 

                              94,053

Non-current assets:

    

Property and equipment, net

 

                                8,223

 

                               6,746

Operating lease right-of-use assets

 

                              13,876

 

                              15,821

Goodwill

 

                              99,175

 

                              99,175

Deferred income tax assets, net

 

                              52,398

 

                              31,653

Other non-current assets

 

                                   754

 

                                   706

Total non-current assets

 

                            174,426

 

                            154,101

Total assets

 

$                          244,477

 

$                          248,154

     

LIABILITIES AND STOCKHOLDERS’ EQUITY

    
     

Current liabilities:

    

Accounts payable

 

$                              5,880

 

$                              5,292

Accrued compensation and benefits

 

                              11,628

 

                              13,948

Deferred revenue

 

                              26,274

 

                              25,608

Operating lease liabilities

 

                                5,096

 

                                5,405

Other current liabilities

 

                                4,573

 

                                4,745

Total current liabilities

 

                              53,451

 

                              54,998

Non-current liabilities:

    

Asset retirement obligations

 

                                7,237

 

                                6,355

Operating lease liabilities

 

                              10,604

 

                              11,883

Other non-current liabilities

 

                                1,107

 

                                1,227

Total non-current liabilities

 

                              18,948

 

                              19,465

Total liabilities

 

                              72,399

 

                              74,463

Commitments and contingencies

    

Stockholders’ equity:

    

Common stock

 

                                       2

 

                                       2

Additional paid-in capital

 

                              99,908

 

                              97,291

Accumulated other comprehensive loss

 

                               (1,909)

 

                               (1,588)

Retained earnings

 

                              74,077

 

                              77,986

Total stockholders’ equity

 

                            172,078

 

                           173,691

Total liabilities and stockholders’ equity

 

$                          244,477

 

$                          248,154

 

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

    
 

For the year ended

 

12/31/2022

 

12/31/2021

Operating activities:

   

Net income (loss)

$                            21,856

 

$                           (22,180)

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

   

Depreciation, amortization and accretion

                                3,571

 

                              10,446

Goodwill and capitalized software development impairment

                                     —

 

                              15,663

Valuation allowance

                             (21,850)

 

                                     —

Deferred income tax expense (benefit)

                                   903

 

                               (5,483)

Stock-based compensation

                                3,827

 

                                7,239

Provisions for credit losses, service credits and other

                                1,777

 

                                1,162

Changes in assets and liabilities:

   

Accounts receivable

                               (1,757)

 

                                1,833

Prepaid expenses and other assets

                                   (88)

 

                                2,594

Net operating lease liabilities

                                   357

 

                                   763

Accounts payable, accrued liabilities and other

                               (2,258)

 

                                 (679)

Deferred revenue

                                   118

 

                               (3,390)

Net cash provided by operating activities

                                6,456

 

                                7,968

Investing activities:

   

Purchases of property and equipment

                               (3,776)

 

                               (4,393)

Capitalized software development

                                     —

 

                             (10,842)

Purchase of short-term investments

                             (14,967)

 

                             (44,990)

Maturity of short-term investments

                              30,000

 

                              60,000

Net cash provided by (used in) investing activities

                              11,257

 

                                 (225)

Financing activities:

   

Cash distributions to stockholders

                             (25,011)

 

                             (10,025)

Proceeds from issuance of common stock under the Employee Stock Purchase Plan

                                     —

 

                                   132

Purchase of common stock for tax withholding on vested equity awards

                               (1,210)

 

                               (1,860)

Net cash used in financing activities

                             (26,221)

 

                             (11,753)

Effect of exchange rate on cash and cash equivalents

                                 (321)

 

                                 (136)

Net decrease in cash and cash equivalents

                               (8,829)

 

                               (4,146)

Cash and cash equivalents, beginning of period

                              44,583

 

                              48,729

Cash and cash equivalents, end of period

$                            35,754

 

$                            44,583

Supplemental disclosure:

   

Income taxes paid/(refunded)

$                                 223

 

$                               (126)

 

SPOK HOLDINGS, INC.

UNITS IN SERVICE, MARKET SEGMENTS,

AND AVERAGE REVENUE PER UNIT (ARPU) (a)

(Unaudited and in thousands)

                 
  

For the three months ended

  

12/31/2022

 

9/30/2022

 

6/30/2022

 

3/31/2022

 

12/31/2021

 

9/30/2021

 

6/30/2021

 

3/31/2021

Account size ending units in service (000’s)

                

1 to 100 units

 

           50   

 

           51   

 

           53   

 

           54   

 

           55   

 

           57   

 

           58   

 

           59   

101 to 1,000 units

 

         147   

 

         147   

 

         149   

 

         150   

 

         154   

 

         154   

 

         155   

 

         163   

>1,000 units

 

         620   

 

         626   

 

         633   

 

         634   

 

         638   

 

         642   

 

         656   

 

         652   

Total

 

         817   

 

         824   

 

         835   

 

         838   

 

         847   

 

         853   

 

         869   

 

         874   

                 

Market segment as a percent of total ending units in service

                

Healthcare

 

85.4 %

 

85.0 %

 

85.0 %

 

84.7 %

 

84.7 %

 

84.6 %

 

84.5 %

 

84.1 %

Government

 

4.4 %

 

4.1 %

 

4.2 %

 

4.7 %

 

4.8 %

 

4.8 %

 

4.9 %

 

4.8 %

Large enterprise

 

4.0 %

 

3.9 %

 

4.0 %

 

3.9 %

 

3.9 %

 

4.1 %

 

4.1 %

 

4.3 %

Other(b)

 

6.1 %

 

7.0 %

 

6.8 %

 

6.7 %

 

6.6 %

 

6.4 %

 

6.4 %

 

6.8 %

Total

 

100.0 %

 

100.0 %

 

100.0 %

 

100.0 %

 

100.0 %

 

100.0 %

 

100.0 %

 

100.0 %

                 

Account size ARPU

                

1 to 100 units

 

$    11.95   

 

$    11.80   

 

$    11.41   

 

$    11.52   

 

$    11.58   

 

$    11.67   

 

$    11.69   

 

$    11.72   

101 to 1,000 units

 

        8.66   

 

        8.44   

 

        8.27   

 

        8.24   

 

        8.30   

 

        8.38   

 

        8.35   

 

        8.33   

>1,000 units

 

        6.86   

 

        6.69   

 

        6.63   

 

        6.64   

 

        6.63   

 

        6.65   

 

        6.68   

 

        6.68   

Total

 

$      7.50   

 

$      7.40   

 

$      7.23   

 

$      7.24   

 

$      7.26   

 

$      7.29   

 

$      7.32   

 

$      7.34   

                 

(a) Slight variations in totals are due to rounding.

(b) Other includes hospitality, resort and indirect units

 

RECONCILIATION OF ADJUSTED OPERATING EXPENSES

(Unaudited and in thousands)

         
  

For the three months ended

 

For the year ended

  

12/31/2022

 

12/31/2021

 

12/31/2022

 

12/31/2021

Operating expenses

 

$           30,300

 

$           55,355

 

$         134,296

 

$         169,871

Add back:

        

Depreciation, amortization and accretion

 

                (938)

 

              (2,694)

 

              (3,571)

 

            (10,446)

Goodwill and capitalized software development impairment

 

                    —

 

            (15,663)

 

                    —

 

            (15,663)

Capitalized software development costs

 

                    —

 

               2,603

 

                    —

 

             10,842

Severance and restructuring

 

                (881)

 

                  (66)

 

              (7,329)

 

                (320)

Adjusted operating expenses

 

$           28,481

 

$           39,535

 

$         123,396

 

$         154,284

RECONCILIATION OF ADJUSTED EBITDA

(Unaudited and in thousands)

         
  

For the three months ended

 

For the year ended

  

12/31/2022

 

12/31/2021

 

12/31/2022

 

12/31/2021

Net income (loss)

 

$           24,226

 

$          (16,669)

 

$           21,856

 

$          (22,180)

Add back:

        

Benefit from income taxes

 

            (20,988)

 

              (4,032)

 

            (20,859)

 

              (5,152)

Other income

 

                  (57)

 

                  (54)

 

                (167)

 

                  (66)

Interest income

 

                (226)

 

                  (56)

 

                (592)

 

                (320)

Depreciation, amortization and accretion

 

                  938

 

               2,694

 

               3,571

 

             10,446

EBITDA

 

$             3,893

 

$          (18,117)

 

$             3,809

 

$          (17,272)

Adjustments:

        

Goodwill and capitalized software development impairment

 

                    —

 

             15,663

 

                    —

 

             15,663

Capitalized software development costs

 

                    —

 

              (2,603)

 

                    —

 

            (10,842)

Stock-based compensation

 

                  873

 

               1,203

 

               3,827

 

               7,239

Severance and restructuring

 

                  881

 

                    66

 

               7,329

 

                  320

Adjusted EBITDA

 

$             5,647

 

$            (3,788)

 

$           14,965

 

$            (4,892)