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Spok Reports Fourth Quarter and Full Year 2017 Operating Results; Total Revenue Growth for Third Sequential Quarter

Wireless Trends Continue to Improve; Board Declares Regular Quarterly Dividend, Authorizes $10 Million Stock Repurchase Program

 

SPRINGFIELD, Va. (February 28, 2018) – Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced operating results for the fourth quarter and year ended December 31, 2017. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on March 30, 2018, to stockholders of record on March 16, 2018.

2017 Fourth Quarter Results

In the 2017 fourth quarter, consolidated revenue was $43.8 million, compared to $44.2 million in the fourth quarter of 2016 and up from $43.6 million in the third quarter of 2017. Software revenue totaled $19.2 million in the fourth quarter of 2017, up from $17.7 million in the fourth quarter of 2016 and $18.5 million in the third quarter of 2017. Wireless revenue totaled $24.6 million in the fourth quarter, compared to $26.5 million in the year-earlier quarter and $25.1 million in the prior quarter.

The 2017 fourth quarter net loss was $21.4 million, or $1.07 per share, compared to net income of $3.0 million, or $0.15 per share, in the fourth quarter of 2016.In the fourth quarter of 2017, net income included a non-cash income tax charge of $24.2 million. The income tax charge resulted from the reduction of the deferred tax asset, or DTA, subsequent to the Company’s fourth quarter analysis of the impact of the changes from The Tax Cuts and Jobs Act of 2017. Excluding this charge, fourth quarter 2017 net income would have totaled $2.9 million or $0.14 per share.

Fourth quarter EBITDA (earnings before interest, taxes, depreciation, amortization and accretion) totaled $6.4 million, or 14.5 percent of revenue, compared to $7.9 million, or 17.8 percent of revenue, in the year-earlier quarter, and up from $6.1 million, or 14.0 percent of revenue, in the third quarter of 2017.

2017 Full Year Results

For the full year 2017, consolidated revenue was $171.2 million, compared to $179.6 million in 2016. Wireless revenue was $101.2 million and software revenue was $70.0 million, compared to $109.6 million and $70.0 million, respectively, for 2016.

The net loss for 2017 was $15.3 million, or $0.76 per share, compared to net income of $14.0 million, or $0.68 per share, in the previous year. In the fourth quarter of 2017, net income included a non-cash income tax charge of $24.2 million. The income tax charge resulted from the reduction of the DTA as previously described. Excluding this charge, 2017 net income would have totaled $8.9 million or $0.44 per share.

EBITDA for full year 2017 was $22.3 million, or 13.0 percent of revenue, compared to $35.1 million, or 19.6 percent of revenue, for 2016.

Key Operating Highlights

Other key results and highlights for the 2017 fourth quarter and full year included:

  • Software bookings in the fourth quarter increased to $19.2 million, from $18.3 million in the prior quarter. Fourth quarter bookings included $10.5 million of operations bookings and $8.7 million of maintenance renewals. For 2017, bookings totaled $77.7 million, up 5 percent from $73.9 million in 2016. Software backlog totaled $42.3 million at December 31, 2017, up more than 10 percent from $38.3 million at year-end 2016.
  • Of the $19.2 million in software revenue for the fourth quarter, $9.4 million was operations revenue and $9.8 million was maintenance revenue, compared to $8.1 million and $9.6 million, respectively, of the $17.7 million in software revenue for the fourth quarter of 2016.
  • The renewal rate for software maintenance revenue in the fourth quarter continued to exceed 99 percent.
  • The quarterly rate of paging unit erosion was 1.3 percent in the fourth quarter of 2017, compared to 2.2 percent in the prior quarter and 1.2 percent in the year-earlier period. Net paging unit losses were 14,000 in the fourth quarter of 2017, versus 23,000 in the prior quarter and 13,000 in the fourth quarter of 2016. Annual unit erosion totaled 62,000 units, or 5.6 percent, in 2017. This performance was unchanged from the prior year level of unit erosion. Paging units in service at December 31, 2017, totaled 1,049,000, compared to 1,111,000 at the end of the prior year.
  • The quarterly rate of wireless revenue erosion was 2.1 percent in the fourth quarter of 2017, unchanged from the prior quarter and up slightly from 1.8 percent in the year-earlier period, while the annual rate of wireless revenue erosion in 2017 slowed to 7.7 percent versus 7.9 percent in 2016.
  • Total paging ARPU (average revenue per unit) was $7.46 in the fourth quarter of 2017, compared to $7.59 in the year-earlier quarter and $7.48 in the prior quarter. For the year, ARPU totaled $7.51, compared to $7.67 in 2016.
  • Consolidated operating expenses (excluding depreciation, amortization and accretion) totaled $37.4 million in the fourth quarter of 2017, compared to $36.3 million in the year-earlier quarter. For 2017, operating expenses totaled $148.8 million, compared to $144.4 million in 2016.
  • Capital expenses were $2.2 million in the fourth quarter of 2017, compared to $1.9 million in the year-earlier quarter. For 2017, capital expenses totaled $9.2 million, compared to $6.3 million in 2016.
  • The number of full-time equivalent employees at December 31, 2017, totaled 596, compared to 587 at year-end 2016.
  • Capital returned to stockholders in 2017 totaled $25.2 million. This came in the form of approximately $10.0 million from the regular quarterly dividend, approximately $10.0 million from share repurchases and approximately $5.2 million from the special dividend that was declared in late December 2016 and paid in January 2017.
  • The Company’s cash balance at December 31, 2017, was $107.2 million, compared to $125.8 million at December 31, 2016.

Management Commentary

“We are encouraged with our performance in the fourth quarter of 2017 and for the full year,” said Vincent D. Kelly, chief executive officer. “We met or exceeded our expectations on key operating measures, including revenue levels, operating expense management, cash flow and subscriber retention. We were particularly pleased that the fourth quarter represented our third consecutive quarter of total revenue growth, with software revenue gains exceeding wireless revenue declines in each of those periods. Noteworthy was our performance in the second half of the year, as software revenue grew nearly 17 percent, compared to the first half of 2017, and wireless revenue declines slowed to a record low 3.5 percent, over the same period. We believe this provides strong momentum as we enter 2018.”

Commenting on software results, Kelly said: “In 2017 we continued to make key strategic investments in our business and our transition from a telecom-based wireless company to a software provider that delivers industry-leading healthcare communication solutions.  We were particularly pleased in the fourth quarter to see nearly 9 percent in year-over-year software revenue growth and the third consecutive quarter of increased software revenue. In addition, in the fourth quarter we saw record high levels of software operations revenue.”

Fourth quarter 2017 software bookings of $19.2 million were up nearly 5 percent from the prior quarter. For the full year, bookings totaled $77.7 million, up 5.2 percent from the prior year levels.  “Demand remained strong in the domestic markets for upgrades and installations of call center solutions, along with healthcare applications to increase patient safety, improve nursing workflows and enhance organizational efficiencies,” said Kelly.

The Company posted solid results for its wireless products and services in fourth quarter of 2017. Gross pager placements totaled 26,000 versus 36,000 in the prior year period, while gross disconnects of 40,000 improved from 49,000 in the fourth quarter of 2016. “As a result of our strong sales efforts throughout 2017, wireless trends continue to improve on both a sequential and year-over-year basis.  Annual net pager losses were flat to prior year levels and continued to perform near historical lows,” continued Kelly. “Overall, wireless sales efforts continued to focus primarily on our core market segment of healthcare. It comprised 80.7 percent of our direct subscriber base and continued to be our best performing market segment with the highest rate of gross placements and lowest rate of unit disconnects.”

Continued Kelly, “Our investment strategy is to grow our software solutions, while maintaining our valuable wireless revenue stream and augmenting our talented team of associates. In 2018, we continue to take steps to strengthen our leadership team. At the beginning of the year, we were happy to announce the appointment of our new Chief Technology Officer, John LaLonde.  John is an industry veteran who brings a strong passion for innovation along with his extensive clinical and technical expertise in bioelectronics, cloud-based digital health, remote patient monitoring and mobile applications. With a background in physics and biomedical engineering and over 30 years of leadership experience at healthcare companies such as Medtronic, Boston Scientific and GE Healthcare, John will lead his team to focus on scaling and driving innovation around performance, clinical communication solutions, patient care workflow and creative new features supporting Spok’s existing and new business models.”

In 2017, Spok returned $25.2 million in capital to stockholders. In January, the company paid a $5.2 million special dividend that had been declared in December 2016. During the year, the Company paid approximately $10.0 million in regular quarterly dividends and repurchased 572,550 shares of common stock, totaling approximately $10.0 million. “In 2017, we were proud to be able to execute against our capital allocation strategy and drive shareholder value through dividends and share repurchases,” continued Kelly. “This quarter represents the 46th consecutive quarter of paying a dividend. We were able to achieve this milestone while continuing to invest in our improved, integrated communication platform, Spok Care Connect®, and remaining a debt-free company.

Kelly noted that in addition to the financial performance the Company was able to achieve in 2017, progress was made in several other areas, including product development, sales strategy and key strategic partnership agreements. “Spok continues to build an industry-leading reputation,” commented Kelly. “During the quarter, we added 25 new customers to the Spok family, including 18 new Software customers and 7 new Wireless customers.  In 2017, we added well over 100 new customers primarily in the healthcare and government sectors. We intend to carry that momentum throughout 2018 to stimulate long-term growth. We remain committed to our core values of putting the customer first, creating solutions that matter, innovation and accountability. Combined with our dedicated team, solid financial platform and industry-leading products and services, Spok is well positioned to meet the challenges of 2018.”

Michael W. Wallace, chief financial officer, said: “Continued expense management and strong financial discipline have allowed us to invest in our business for long-term growth. Our ability to align our expense base with the market demand we are seeing and drive high renewal rates in our recurring revenue categories has helped Spok to mostly offset the nearly 40 percent increase in research and development expenses over the past year to support the investments we are making in our sales and product platforms.  Spok’s balance sheet remains strong, with a cash balance of $107.2 million at December 31, 2017. During the year, Spok generated nearly $16 million of net cash that partially offset cash returned to shareholders and capital expenditures.”

Stock Repurchase Authorization

The Company also announced that its Board of Directors has authorized the repurchase of up to $10 million of the Company’s common stock through 2018 on the open market or in privately negotiated transactions. “Spok’s management team and Board of Directors firmly believe in our long-term growth prospects,” said Kelly. “We intend to utilize our healthy balance sheet and the ability to generate operating cash flow to fund the new repurchase program, which we believe will create further value for our stockholders.”

The timing and the amount of any repurchases of common stock will be determined by Spok’s board based on its evaluation of market conditions and other factors. Repurchases of common stock will be made under a Rule 10b5-1 plan, which would permit common stock to be repurchased when the Company might otherwise be precluded from doing so under insider trading laws. The repurchase program may be suspended or discontinued at any time. Any repurchased common stock will be available for use in connection with the Company’s stock plans and for other corporate purposes.

Business Outlook

Commenting on the Company’s previously provided financial guidance for 2017, Wallace noted: “We are pleased that 2017 results were consistent with the guidance we had provided. For the year, total revenue of $171.2 million was above the midpoint of our guidance range of $161 million to $177 million, operating expenses of $148.8 million were below the low end of our guidance range of $153 million to $159 million, and capital expenses of $9.2 million were near the low end of our guidance range of $8.0 million to $12.0 million.” Regarding financial guidance for 2018, Wallace said the Company again expects total revenue to range from $161 million to $177 million. Included in that total, the Company expects software revenue to comprise $74.5 million to $82.5 million, a 6.4 percent to 17.9 percent increase from 2017. Also, Spok expects operating expenses (excluding depreciation, amortization and accretion) to range from $158 million to $165 million, and capital expenses to range from $4 million to $8 million.

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2017 Fourth-Quarter and Full-Year Call and Replay:

Spok plans to host a conference call for investors to discuss its 2017 fourth quarter and full year results at 10:00 a.m. ET on Thursday, March 1, 2018.  Dial-in numbers for the call are 323-794-2551 or 800-239-9838.  The pass code for the call is 9975164.  A replay of the call will be available from 1:00 p.m. ET on March 1, 2018 until 1:00 p.m. ET on Thursday, March 15, 2018.  To listen to the replay, please register at http://tinyurl.com/spok2017Q4earningsreplay. Please enter the registration information, and you will be given access to the replay.

 

View Financial Tables

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About Spok 
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. Our customers send over 100 million messages each month through their Spok® solutions, and they rely on Spok for workflow improvement, secure texting, paging services, contact center optimization, and public safety response. When communications matter, Spok delivers. Visit us at spok.com or find us on Twitter @Spoktweets.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect is a trademark of Spok, Inc.

Media Inquiries

Jill Asby
+1 (952) 230-5363
jill.asby@spok.com