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10 Facts About BYOD

US Healthcare Secure Text Messaging

Hospitals and health systems around the U.S. continue to wrestle with whether staff are allowed to use their personal mobile devices for work. Spok wanted to understand more about ‘Bring Your Own Device’ (BYOD) policies and further our understanding of the current trends in hospitals. We designed a short survey focused on BYOD, and more than 350 healthcare leaders responded. Here are the results:


Our survey indicated that 71 percent of hospitals allow some form of BYOD, a 22 percent increase year over year. This apparent increase may be an artifact of participant self-selection to take a BYOD-specific survey, but it does match our industry experience and interactions with customers where we see the majority of hospitals allowing physicians to use their personal devices.

Participation in BYOD policies continues to vary by role, correlating to staff needs and preferences. For example, a majority of physicians prefer to use their own mobile devices, while a majority of nurses prefer to use a hospital-issued device.

Lastly, the top three challenges for BYOD environments are similar challenges reported for mobile device usage at hospitals in general: Wi-Fi coverage, data security, and cellular coverage. Incorporating these elements into project plans remains of vital importance for the success of mobile device usage and BYOD environments. This reinforces the need for hospitals to include infrastructure assessments and enhancements into mobile communication project plans. Ultimately, easier access to information, simpler communications, and faster collaboration among providers leads to better patient care.


Primary data for this infographic was collected in July 2017 via a Spok administered survey. A total of 358 healthcare IT, clinical, and leadership roles responded.
*Spok, Inc. (2018, June). Eighth Annual Spok Survey Mobile Strategies in Healthcare Results Revealed.