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No matter how conscientious, no IT department can prevent every data breach. But the way you handle a crisis will determine how people perceive your hospital in the aftermath.

Here are two tasks every IT professional should complete to implement

Secure technology is just the first step—compliance with HIPAA and Joint Commission guidelines on PHI communication requires policy, education, and a reliable infrastructure.

Many hospitals are implementing or exploring secure text messaging: We dug into the data behind these trends.