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Welcome to the Spokwise Healthcare blog, where we share smart content on healthcare communication and collaboration to keep your wheels turning.

Interested in being a guest contributor or submitting a topic? Email spokwise@spok.com.

 

December
28
Category: General Healthcare
  Back in 2001, the Institute of Medicine published a landmark report, Crossing the Quality Chasm, which included a framework of 10 “simple” rules for healthcare redesign in the 21st century. The framework included directives like &ldq…
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December
20
  From the Spok family (600+ strong around the world) to yours, happy holidays and best wishes for a bright 2017.  
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Tags : new year, holiday

December
13
Category: Alarm Management
  I've worked in healthcare IT for the majority of my career. My curiosity in tech was what brought me to the industry. My passion for helping others through healthcare is what has kept me here. I've always seen my role in providing commun…
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December
07
  I’m thrilled to announce that Spok’s healthcare conference is returning to the national stage next year. Please save the date for Connect 17: Big Thinking in the Big Easy, Oct. 15-18, in New Orleans. Here are some of the …
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December
01
Category: Paging
  “Unfortunately, we have discovered that pager communication is not adequately secure. Because pager messages are unencrypted, third parties can view pager messages even remotely.” That was the conclusion of a report, “Leakin…
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November
16
Category: Secure Texting
  Throughout 2016 I’ve had the pleasure of visiting a number of customers to talk with them about everything from improving communications during the admit process, to speeding and streamlining patient discharge. We’ve talked about how…
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November
07
Category: Contact Center
  Before I joined Spok as a solutions architect, I was the telecommunications supervisor at a medical center in western Massachusetts. Long before I managed the contact center, I was a second-generation switchboard operator. My mother became a swi…
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November
01
Category: Secure Texting
  Secure text messaging designed for healthcare is just seven years old. Some of us have canned goods in the pantry that are older than that! But in its relatively young life, secure text messaging has already undergone some major transitions. Spo…
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October
26
Category: General Healthcare
  In an industry driven by disruptive innovation, perhaps the most important skill a Chief Medical Officer (CMO) can have is the ability to facilitate change management—and that’s definitely something Spok’s new CMO, Andrew Melli…
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October
18
Category: Secure Texting
  “The average attention span of a modern human being is about half as long as whatever you’re trying to tell them,” says author Meg Rosoff. In fact, according to a recent Microsoft study, humans now have shorter attention spans …
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