Blog

The Swiss Cheese Model shows how small communication gaps lead to serious patient harm. See how hospitals use message accountability and clinical test result notifications to ensure critical information reaches the right person, every time.

Explore how nurse-led IT adoption drives more effective healthcare technology use by aligning systems with real-world clinical workflows and improving overall outcomes.

This blog post provides an overview about how burnout develops over time in clinical environments and its impact on clinicians and patients alike.

Healthcare systems and hospitals need an organization-wide approach to maintaining directory and on-call schedule information so care teams can reach providers faster. Here’s how.

Nurses are busier and more stressed than ever. Streamlining clinical workflows can go a long way to improving their workplace experiences.

What happens when staff are not trained on clinical communication systems? This blog post takes a closer look at the negative impact on patients, healthcare workers, and organizations.

This year's insights reveal growing opportunities in clinical communication, alongside key challenges in implementation, budgets, and workforce well-being.

Use these guiding questions to assess your radiology management framework and communication workflows to enhance care coordination and patient safety.

We discuss how hospitals can evaluate how they send and receive radiology results, even if the ordering clinician doesn’t follow up within a certain time.

Use our playbook to evaluate and improve radiology workflow management around critical results communication.

How did the best hospitals become great? Vince Kelly, Spok president and CEO, outlines five common characteristics of the organizations ranked on the 2024-25 Best Hospitals Honor Rolls.

Learn how technology can improve communication among care teams, enhance patient safety, and help meet The Joint Commission accreditation standards. Technology can improve communication among clinicians to enhance patient care and safety and help achieve compliance with The Joint Commission national patient safety goals.