Blog

Call recorder software is a strategic necessity for contact center operations. Here are five powerful reasons your healthcare organization should be using this technology.

Here are four ways technology can help improve care team response and collaboration to provide the best patient experience, leading to better HCAHPS responses at your healthcare organization.

Are your clinicians dealing with sensory overload from too many beeps, buzzes, and other notifications? Download this eBook to learn how to diminish the unnecessary noise throughout your hospital with improved alarm management initiatives, intelligent alerting software, and more.

Does your hospital rely on fragmented systems for on-call management? From administrative burdens to compliance risks, gain a better understanding of how employees and patients are impacted by procedures that haven’t evolved in years.

Explore how medical alert systems, hospital scheduling software, and other technology are essential for preventing communication challenges from escalating into serious problems.

Check out these fascinating facts to learn more about the nursing profession within hospitals, health systems, and beyond.

When looking at the ECRI’s top patient safety concerns for 2025, Spok outlines four innovative ways clinical communication technology is designed to improve patient outcomes in healthcare.

Spok identifies common reasons why critical test results are misdirected—or missed altogether—from radiology departments to the appropriate care teams.

From improved caller satisfaction to contact center standardization, healthcare organizations can use physician answering service software to strengthen clinical communication between local physician groups, practices, and internal departments.

This blog post explores how communication technology reduces the risk of negative outcomes and enhances patient safety in healthcare.

Gain a better understanding of the common missteps that can happen when adopting a secure messaging solution for your healthcare organization.

Improving patient safety is inherently connected to how care teams communicate effectively with each other. Well-designed clinical workflows rooted in efficient information sharing are the key to efficient operations at any hospital or health system. Explore the four ways improving communication elevates patient safety.