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Category Spok Customers
Driving the next generation of contact center solutions—customer service and channel diversity.
Tags call center, contact center, connect 14, Spok conference, console
Category Staff Efficiency
The real BYOD challenge isnt about security, its in the workflows.
Tags BYOD, workflow efficiencies, mobile strategy, bring-your-own-device, mobile workflow
Hospitals within the NHS are looking for ways technology can help them improve mobile communications.
Tags NHS, physician communication, mobile workflow, Healthcare Efficiency Through Technology, HETT conference, National Health Service
Category Provider Experience
Mobile devices and clinical alerting improve many hospital workflows.
Tags mobile workflows, clinical alerting, staff assignment
Why one customer returns to Spoks annual Connect conference year after year.a
Tags connect 14, Spok conference, Spok directions, user group
Helping hospitals roll out new communication solutions with the four Es.
Tags hospital communications, enterprise rollout, new solution adoption
A three-pronged approach to reducing alarm fatigue.
Tags alarm fatigue, hospital communications, alarm management
Preparations are well underway for Connect 14, where customers are the stars of the show.
Tags secure texting, customer case studies, connect 14, Spok conference, clinical mobile communications
Pagers worked 100% during a disaster to coordinate trauma care when cellular coverage was compromised.
Tags pagers, emergency communications, hospital paging
Using system redundancy to plan for the worst when designing a hospital communication infrastructure.
Tags clinical workflows, hospital communications, system redundancy
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