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Category Patient Safety
Just like in the U.S., improving patient safety is one of the most pressing topics in Canadian healthcare.
Tags clinical alerting, patient safety, critical test results management, HealthAchieve
Category Spok Customers
VP of Product Strategy, Brian Edds, reflects on Connect 14 and his three key highlights.
Tags healthcare communications, connect 14, spok directions user group, Care Connect
One simple change is improving patient care for this hospital by speeding the critical test results notification process.
Tags patient satisfaction, paging, communicating critical test results
Connect 14 was a great event for discussing secure texting and critical communication trends.
Tags connect 14, Spok Connections User Group
Category Provider Experience
Spok customers talk about their journey to finding the right emergency notification solution.
Tags connect 14, emergency communications, e.Notify
From the president: opening remarks and connecting with customers at Spoks annual conference.
Tags clinical communications, connect 14, Spok conference, clinical mobility
Our annual conference brings customers together to share experiences and connect.
Tags customer case studies, connect 14, spok directions user group
The reasons one surgeon on call prefers his pager to a smartphone.
Tags pagers, clinical workflows, smartphone communications, on-call schedules
Driving the next generation of contact center solutions—customer service and channel diversity.
Tags call center, contact center, connect 14, Spok conference, console
Category Staff Efficiency
The real BYOD challenge isnt about security, its in the workflows.
Tags BYOD, workflow efficiencies, mobile strategy, bring-your-own-device, mobile workflow
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