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Learn how interactive speech technology can help increase efficiency, improve provider and patient satisfaction, and provide cost savings at your hospital call center.

IT departments shouldn’t underestimate the importance and value of their hospital’s contact center. Why? Because, with the right technology that integrates with your hospital enterprise directory, you have the power to bring together many critical communication functions to improve patient access, support care team collaboration, influence patient satisfaction, and much more.

The following are three top challenges that are keeping nurses up at night. 1. The patient experience; 2. Nurse retention and recruitment; 3. Keeping up with the rate of change. Explore three technology solutions provided by advanced clinical communication solutions that can help address these challenges.

Enabling a call center operator to work remote requires much more than simply taking home a computer and a telephone. How can you ensure you’re supporting your remote agents and considering the technical aspects of telework? Here are 12 tips to help make sure you have all your bases covered.

A minute can mean the difference between life and death. Make sure your emergency communications are as efficient as possible by using these four code call strategies.

While healthcare professionals deftly handle urgent patient care situations every day, they also experience unexpected emergencies. Explore five steps that can improve emergency response at your hospital or health system.

An enterprise secure texting application can be a great choice for messaging on a personally owned device.