Terri Olson-Stepp is Vice President of Professional Services at Spok. She joined Spok in 2012, bringing more than 20 years of sales and services experience in the high tech and telecommunications industries. Terri brings a strong operational background to Spok and leads the global professional services team, including project management, implementation services, training, and strategic consulting services. Prior to joining Spok, she was Vice President of Services Operations and Technology Delivery at Lawson Software. She holds a bachelor’s degree in communications from the University of Minnesota and an Executive MBA from the University of St. Thomas.