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At Spok we are committed to innovation and offering solutions that improve clinical communications to help save lives. We are a leader in the industry who is pioneering a new era of care collaboration that goes well beyond today’s solutions for secure messaging and clinical workflow.
Subject matter experts
Vincent Kelly, President and CEO, Spok, Inc.
Vince Kelly has been a leader in the communications industry for more than 30 years with extensive experience in strategic planning, mergers and acquisitions, and regulatory and financial matters. He became a director, president, and CEO of USA Mobility, Inc. (now Spok) in November 2004 when the company was formed through the merger of Metrocall, Inc. and Arch Wireless, Inc. Kelly held various roles at Metrocall including chief operating officer, chief financial officer, and executive vice president. In 2011, Kelly was instrumental in completing the acquisition of Amcom software, kicking off a rebrand and multi-year pivot for USA Mobility, now Spok, into an industry-leading clinical communications and collaboration solutions provider.
Kelly also serves as the president, CEO, and director for all of Spok’s subsidiaries, except for GTES, LLC, an indirect wholly owned Canadian subsidiary, for which he is a director.
Kelly has a Bachelor of Science in accounting from George Mason University and is a certified public accountant.
Michael Wallace, Chief Operating Officer and Chief Financial Officer
Michael Wallace has more than 20 years of experience as a financial executive at both public and private companies. Before joining Spok, he was the executive vice president and chief financial officer of Intermedix, a global provider of technology-enabled professional services to healthcare providers, government agencies, and corporations.
Wallace has served as executive/senior vice president and chief financial officer of several private companies in a variety of industries. He has a degree from the University of Notre Dame, and is a certified public accountant.
John LaLonde, Chief Technology Officer
John LaLonde, a technology leader with more than 30 years of experience, joined Spok as Chief Technology Officer in January 2018. He has led research and development organizations and healthcare IT initiatives at companies such as Medtronic, Boston Scientific, and GE Healthcare. At Medtronic, LaLonde served as the vice president of research, technology and product development for a $2B division responsible for multiple product lines. During his tenure at Boston Scientific, he was responsible for the development of a cloud-based home monitoring system for cardiac patients. LaLonde has a Bachelor of Science degree in physics from the University of Minnesota-Duluth, and a Master of Science in biomedical engineering from the University of Wisconsin-Madison.
Kristen Lalowski, Chief Product Officer
Kristen Lalowski joined Spok as chief product officer in 2020. Lalowski is a passionate entrepreneurial leader with more than 20 years of experience in healthcare and healthcare IT. Her most recent experience was as chief product officer at MDLIVE, a telemedicine company, where she managed a portfolio of urgent care, behavioral health, and dermatologic products. During her tenure there she added primary care and employee assistance program solutions to MDLIVE’s portfolio.
Lalowski served as vice president of strategy at N-of-One, a precision medicine company, where she managed product, engineering, sales, and marketing. Prior to that, she was vice president product management, Cross Product Solutions at Allscripts. She also served as vice president of product management at Optum Health and has held product leadership and sales roles at Picis and Ibex in the emergency department EMR space.
Lalowski served as an emergency department nurse for 10 years prior to making the career change to healthcare IT. She has a bachelor’s degree in nursing from Loyola University of Chicago and completed several leadership and finance courses from University of Pennsylvania and University of Chicago.
Matt Mesnik, MD, Chief Medical Officer
Matt Mesnik, MD, is an accomplished physician and business executive with over 30 years of healthcare experience. He is an emergency physician and former emergency department and urgent care medical director. Mesnik is the chief medical officer at Spok. He is also an accomplished healthcare executive with a reputation for bringing innovative solutions to market, leveraging technology, developing strategic partnerships, practice management, and leadership.
Mesnik has worked as an independent consultant to medical device and health IT companies. More recently, he was the CMO of a health IT company that developed the first evidence-based, objective, and quantifiable diagnostic tests for depression and other mental illnesses. Prior to that, Mesnik was the CMO of CVS-MinuteClinic, the originator of retail healthcare.
Mesnik received his MD from the University of Minnesota and trained in general surgery and emergency medicine at the Hennepin County Medical Center in Minneapolis, Minnesota.
Tim Tindle, Chief Information Officer
With more than 35 years of information technology experience, Tim Tindle joined Spok as chief information officer in 2019 from Harris Health System, a $1.5 billion-dollar integrated delivery system. At Harris Health System he served as the CIO and led the enterprise IT strategy.
During his tenure at Harris Health System, Tindle implemented a broad range of clinical and business technology solutions to transform the organization into an integrated health system, coordinating care across all Harris Health locations and care settings. Instrumental in this transformation were Spok software and paging solutions.
Prior to joining Harris Health System, Tindle served as president of ANATEC Information Services (acquired by NORRELL Information Services in 1996), where he provided large enterprise systems software design and development for Fortune 1000 companies and government agencies in the U.S. and Canada. He also held executive roles at Compaq Computer Corporation and was part of the team that developed the company’s original portable computer.
Mark Costanza, Senior Vice President of Professional Services
Mark Costanza is an accomplished business executive with more than 25 years of healthcare information technology experience. His experience includes work in both public and private companies, where he has been a catalyst in turning around underperforming organizations, launching new business initiatives, and driving business growth in professional services. He is deeply knowledgeable in the creation of more effective and efficient hospital systems by integrating medical care with leading-edge healthcare technology.
Costanza joined Spok from Nordic Consulting, where he was the chief client officer. Prior to joining Nordic, he served as vice president and senior account delivery executive at Lumeris. Before Lumeris, Costanza served as senior managing director at Siemens Health Services Consulting. He also has held senior executive roles at CSC, McKesson, and Cerner Corporation building high-performing sales and delivery organizations.
Costanza holds a bachelor’s degree in computer science from Auburn University.
John Deboer, Vice President of Technology Engineering
John Deboer joined Spok in 1999 and has more than 25 years of experience in the telephony, paging, and wireless technology fields. At Spok he has held numerous positions, including vendor manager and director of program management. Prior to joining Spok, he worked at Alcatel and Glenayre Technologies in international sales engineering and project management roles. He holds a Bachelor of Engineering degree in electrical engineering from Lakehead University in Ontario, Canada.