Improve care coordination with automated clinical test result notifications
Automate the delivery of clinical test results to the right provider to improve response times, streamline communication workflows, and meet regulatory compliance.
What does Spok clinical test result notifications (CTRN) provide?
Deliver results to the right provider
every time
Route clinical test results directly to the appropriate clinician using automated workflows. Escalate unacknowledged alerts to ensure timely follow-up and patient safety.
Streamline communication workflows
Eliminate manual steps by integrating with existing clinical systems. Simplify the notification process to improve care coordination and reduce delays.
Monitor operational efficiency and compliance
Track alert activity and response times with dashboards. Easily filter and review active and historical alerts to support regulatory compliance and performance improvement.
Accelerate responses to
urgent results
Clinical test result notifications ensure that high-acuity test results reach the right provider, reducing delays and improving patient safety. Automated delivery and escalation eliminate manual steps, helping clinicians respond quickly and confidently.
- Automatically deliver test results across multiple communication channels such as SMS, email, and paging
- Escalate unacknowledged alerts to the next designated provider
- Enable fast, secure retrieval of test results and images through a sign-in protected link
Streamline workflows with automated escalations
Clinical test result notifications automate the notification process and integrates seamlessly with your existing clinical systems, reducing administrative burden and improving operational efficiency. Customizable workflows and criteria allow you to tailor the notifications to meet specific clinical needs.
Consolidate alerts from multiple facility systems into one platform
- Trigger notifications directly from existing clinical or EHR systems
- Use predefined workflows to route results based on acuity
- Customize criteria for escalation and routing
Report on operational performance and compliance
Clinical test result notifications dashboards helps you demonstrate adherence to regulatory requirements and supports operational efficiency by making alert activity and responses easy to review and share. Live visibility into alert activity supports audit readiness and continuous performance improvement.
- Archive and retrieve historical alerts
- Monitor response times and escalation paths
- Access structured dashboards of different alert views to support compliance audits
Close the loop on test result communications
Clinical test result notifications supports closed-loop communication by tracking delivery, acknowledgement, and escalation of every message. This reduces the risk of missed results, improves provider accountability, and helps meet compliance requirements such as those set by The Joint Commission.
Ready to improve your test result communication workflows?
Spok clinical test result notifications can help your team respond faster to test results, reducing delays in patient care and improving patient safety. With automated delivery, escalation, and closed-loop communication, CTRN streamlines workflows and ensures test results are delivered to the right provider across multiple communication channels.
Looking for more?
Your platform solution
for clinical communications
Explore Spok Care Connect®:
Spok Care Connect overview
Improve workflows across your organization, from the contact center to the patient’s bedside. Include everyone on your care teams, from doctors and nurses to housekeeping and transport staff.
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