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Effective Hospital Communications for Modern Day Healthcare

Physician and caregiver communication is available instantaneously with today’s abundant access to the latest mobile devices. The ability to communicate via HIPAA-compliant messaging software allows confidential patient information to be effectively communicated via hospital pagers or through secure text messages in time-sensitive situations. Spok provides organizations with HIPAA-compliant communication systems that integrate seamlessly with current operations on any type of device or combination of devices.

Spok: At the Forefront of Secure, Critical Hospital Communications

With so many mobile devices in use today, organizations need to rely on a system that communicates with all of them. Different people need different devices depending on their roles. Some use smartphones or tablets, others use pagers or Wi-Fi phones. Many rely on a combination of receiving information on both a mobile device and via email.

Learn About Mobile Communications in These Areas:

Learn More About the Health Insurance Portability and Accountability Act (HIPAA)

The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections. Learn more on the U.S. Department of Health and Human Services website.

The HIPAA Security Rule establishes national standards to protect individuals’ electronic personal health information that is created, received, used, or maintained by a covered entity. The Security Rule requires appropriate administrative, physical and technical safeguards to ensure the confidentiality, integrity, and security of electronic protected health information. Learn more on the U.S. Department of Health and Human Services website.




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