Spok Care Connect®
Trust in the legacy of Spok Care Connect
Find on-premise solutions in one unified technology platform with Spok Care Connect, our first platform solution to solve healthcare communication challenges.
Improve workflows across your organisation, from the contact centre to the patient’s bedside. Include everyone on your care teams, from doctors and nurses to housekeeping and transport staff. Solve multiple challenges across different areas and departments of your hospital.
Integrated suite of solutions
From the contact centre to the patient’s bedside, Spok Care Connect offers a comprehensive suite of communication solutions.
Our products are not generic call or message products. We provide solutions that drive care team communication.
Supported across a variety of devices
Looking for faster response times, streamlined workflows, and more satisfied clinicians? Accomplish it all while supporting your diverse device mix.
Certifications and integrations
We work with the leading providers of systems you have in your hospital today.
One single source of truth
The enterprise directory, rostering, and preference data at the heart of our system serves as a single source of truth across your hospital.
A solution for every critical communication challenge
Depending on the needs of your organisation, you’ll find the support you need with Spok. Our two platforms, Spok Care Connect and Spok Go®, provide comprehensive options to help you solve any critical communication challenge. If you’re not sure what solution is right for you, please contact us.
Compare Spok Care Connect and Spok Go®
|Spok Care Connect||Spok Go|
|Full clinical communication and collaboration platform One unified communication system to connect your entire care network||✓||✓|
|Everything you need for clinical communication Enterprise directory, on-call rostering, secure texting, clinical alerting, critical test results, and more||✓||✓|
|Helps clinicians deliver well-coordinated care||✓||✓|
|Improves the patient experience||✓||✓|
|Complies with industry regulations||✓||✓|
|Compatible with Spok paging services||✓||✓|
|Best-in-class contact centre solutions||✓||Functional with your current console|
|Uses advanced messaging capabilities Including a unified inbox – a one-stop-shop to organise all messaging activities tailored for each user||✓|
|Cloud-native powered by Amazon Web Services (AWS) Developed for the cloud with a highly elastic infrastructure||✓|
|Delivers continuous updates and faster access to technology advancements Any recent technology updates are available immediately||✓|
|Alleviates burden on IT teams No hardware maintenance at large data centers, manual security patches and bug fixes, or large upgrades||✓|
|Uses AWS services distributed geographically Prevents loss of connectivity, power, and service-specific failures||✓|
Ready to learn more?
We understand every organisation is unique and we’re here to help determine what solutions will best meet your health system’s needs.