Smarter, faster clinical communication

We deliver clinical information to care teams when and where it matters most to improve patient outcomes.

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Contact Center diagram - Answering service, critical codes, patient satisfaction, customer service, security and risk management, provider satisfaction
7950 Pager

Eliminate communication gaps across your health system

Everything you need for exceptional clinical care communication. Our secure platform automates clinical workflows for activities such as patient alerts, clinician consults, code calls, and test results. Increase clinician satisfaction and enable users to spend more time with patients.

Secure messaging for your entire care team to improve the efficiency and quality of communication and help you deliver safer and better care. Learn more.

One centralised directory for staffing details to streamline communication processes and ensure critical information gets to the right person quickly. Learn more.

Update on-call rosters for your entire organisation with real-time change and updates. Learn more.

Mobilise orders from the EMR, activate code teams, and support nurse call and alarm management. Learn more.

Provide exceptional customer service through best-in-class contact centre solutions. Learn more.

From code calls to disaster scenarios, deliver reliable communications with paging services. Learn more.

We provide services to hospitals across the globe.

See why 2,200+ hospitals, including the best hospitals, trust Spok for communications

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2,200+

Hospitals

More than 2,200 hospitals trust Spok for communication

100M+

Messages

Our customers send over 100 million messages each month through their Spok solutions

50+

Years

We’ve been passionate about improving patient care for more than 50 years

Customer success stories

Dr. Chris Snyder from Tidalhealth

Spok is easy to manage, economical, and flexible. In care delivery, you’re dealing with critical information. Spok helps us make sure we can send a meaningful message in the most effective way possible.

Chris Snyder, DO, Chief Quality Officer and Physician Advisor, TidalHealth
Pete Boling from VCU Health

It’s certainly the case around VCU Medical Center that physicians of all ages and years of experience have moved over to using Spok as a means of secure communication. Because of Spok and our partnership, we are now able to get in touch with the provider who’s taking care of our patients. It gives us as clinicians more time to be with our patients.

Peter Boling, MD, VCU Health

We’ve entrusted our critical healthcare communications to Spok for more than a decade, and they continue to provide us with exceptional solutions, service, and support.

Scott Alderman, Chief Information Officer, Mercy Iowa City

Industry insights

View educational resources on key challenges in healthcare, including eBooks, webinars, case studies, and additional information to support your clinical communication strategy.

Blog
5 benefits to recording contact center calls
Call recording in your hospital contact center is so much more than a ‘nice to have'. Explore five benefits of using call recording within your call center.
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Resource
eBooks and white papers
The state of healthcare communications
As healthcare organizations plan for the future of communications, this report can help provide advice, guidance, and helpful information from peers.
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Resource
Case studies
University of Pittsburgh Medical Center
Using Spok, UPMC created one console view and implemented a single tab to access contact details. Now, operators have all the information they need at their fingertips.
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