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Clinical care

Desktop and mobile screenshot of Spok Go's Clinical care package.

Improve patient safety and satisfaction through clearer care team communication

Streamline workflows and communication processes for nurse call, code events, rapid response team, orders routing, and other critical care tasks.

See it in action: Nurse call workflow

Nurse Call Alert Screenshot

Mobilise orders from the EMR

Transform how your care teams work with your EMR. See time-sensitive alerts and messages without having to check your EMR inbox. Make alerts and messages more actionable using data in the EMR. Exchange time-sensitive clinical data to speed response, connect caregivers, and improve patient care.

Respond quickly to patient call requests

Deliver nurse call alerts directly to the correct clinical provider on their preferred device to enable quick responses to patient needs or requests. Route requests for water, information, or bathroom assistance to other staff as needed. Give your patients the ability to communicate quickly, and your nurses more efficient and streamlined clinical workflows.

Activate code teams

Quickly and reliably notify staff during situations that require rapid response. Send notifications of critical information quickly to any device. You can count on delivery of your communications when time is of the essence to quickly mobilise response teams.

Standardise communication protocols with flexible workflow templates

Help care teams streamline patient care processes and standardise on best practices. Use our powerful workflow engine to automate alerts from the EMR, nurse call, and other clinical systems with the ability to escalate when necessary to ensure faster response to patient needs. Flexible templates enable you to easily configure workflows to meet the needs of your care team.

Support your alarm management initiative

Establish rules that direct alarms to the right staff members. Remove off-duty staff from updates. Help remove the burden of alarm fatigue and communication challenges for your providers.

Putting patient care first

Use Spok Go® to deliver clinical workflow automation to enable efficient, safe patient care.

Your platform solution for clinical communications

Explore Spok Go®:

Spok Go overview
Purpose-built in the cloud for healthcare, Spok Go connects clinical teams with the people and information they need when and where it matters most

Secure messaging 
Enable seamless communication with care teams across your health system

Enterprise directory 
Rely on one centralised directory as the single source of truth for all roles across your hospital

On-call rostering 
Provide accurate and up-to-date rostering information at your fingertips

Clinical care 
Connect clinical teams with the people and information they need when and where it matters most

Clinical diagnostics 
Speed delivery of radiology and laboratory results for improved patient care

Contact centre 
Improve caller service through best-in-class contact centre solutions

Manage your paging strategy for reliable, cost-effective messaging