Home / Solutions / Clinical care

Clinical care

Improve patient safety and satisfaction through clearer care team communication

Streamline workflows and communication processes for nurse call, code events, rapid response activation, orders routing, and other critical care tasks.

Mobilize orders from the EMR

Transform how your care teams work with your EMR. See time-sensitive alerts and messages without having to check your EMR inbox. Make alerts and messages more actionable using data in electronic patient records. Exchange time-sensitive clinical data to speed response, connect caregivers, and improve patient care.

Respond quickly to patient call requests

Deliver nurse call alerts directly to the correct clinical provider on their preferred device to enable quick responses to patient needs or requests. Route requests for water, information, or bathroom assistance to other staff as needed. Give your patients the ability to communicate quickly, and your nurses more efficient and streamlined clinical workflows.

Activate code teams

Quickly and reliably notify staff during situations that require rapid response. Send notifications of critical information quickly to any device. You can count on delivery of your communications when time is of the essence to quickly mobilise response teams.

Support your alarm management initiative

Establish rules that direct alarms to the right staff members. Remove off-duty staff from updates. Help remove the burden of alarm fatigue and communication challenges for your providers.

Putting patient care first

Use Spok to deliver clinical workflow automation to enable efficient, safe patient care.

Your platform solution for clinical communications

Explore Spok Care Connect®:

Spok Care Connect overview
Improve workflows across your organisation, from the contact centre to the patient’s bedside. Include everyone on your care teams, from doctors and nurses to housekeeping and transport staff. 

Secure messaging 
Enable seamless communication with care teams across your health system

Enterprise directory 
Reduce errors and wasted time with one centralised source of accurate contact data for all roles across the health system 

On-call rostering 
Provide accurate and up-to-date rostering information at your fingertips

Clinical care 
Connect clinical teams with the people and information they need when and where it matters most

Contact centre 
Improve caller service through best-in-class contact centre solutions

Paging 
Manage your paging strategy for reliable, cost-effective messaging