Blog

With hospitals’ financial health and reputation on the line, many are looking for strategies on how to improve their HCAHPS scores. Here are four ways technology can help improve care team response and collaboration to provide the best patient experience.

An online on-call scheduling system can take your contact center to the next level and help provider better support to care providers and patients.

Addressing the clinician experience challenges of the Quadruple Aim will take a thoughtful, broad set of improvements, and communication workflow and technology improvements can make a meaningful difference.

Learn how interactive speech technology can help increase efficiency, improve provider and patient satisfaction, and provide cost savings at your hospital call center.

Learn how technology can help call agents focus on providing a positive patient experience and strengthen your hospital’s reputation.

Physician burnout is a hot term in healthcare, but it’s much more than a buzzword: It’s a massive issue. Explore 5 ways technology can connect care teams and help mitigate the risks of burnout.

Pagers continue to be a trusted communication tool for keeping care teams connected in hospitals and health systems. Discover the five reasons to consider replacing your existing pagers with the latest paging technology.

The alarm fatigue epidemic needs to be resolved: Here are eight ways to help diminish the din of alarms throughout your hospital, improve patient safety, and boost clinician satisfaction.

Check out these 10 interesting facts about nurses to learn more about nurses in many different areas of healthcare.

Technology is only as effective as the security measures that support it  What comes to mind when you think about...

The following are three top challenges that are keeping nurses up at night. 1. The patient experience; 2. Nurse retention and recruitment; 3. Keeping up with the rate of change. Explore three technology solutions provided by advanced clinical communication solutions that can help address these challenges.

Call recording in your hospital contact center is so much more than a ‘nice to have'. Explore five benefits of using call recording within your call center.