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Join the Spok blog and stay informed on the latest updates in clinical communications.
See why 2,200+ hospitals, including the best hospitals, trust Spok for communications.
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Interoperability is an industry buzzword, but it’s often conflated with integration. Learn the difference between the two terms and why interoperability is key to the future of healthcare.
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HL7 standards are important to healthcare interoperability goals and EHR optimization. Read this post to learn more about HL7 standards, including APIs and FHIR.
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In this post, learn how a pager works, what a paging network is, how modern paging differs from the paging you might remember, and how a hospital or clinical setting can best leverage the capabilities of modern paging.
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How does communication technology enhance clinical communication and care team collaboration? To give you some tangible examples, our mobility solutions expert examines three clinical workflows to show how communication technology fills the gaps created by the EHR by connecting care teams and systems to deliver information quickly and securely into the hands of those who need to act on it.
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With hospitals’ financial health and reputation on the line, many are looking for strategies on how to improve their HCAHPS scores. Here are four ways technology can help improve care team response and collaboration to provide the best patient experience.
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An online on-call scheduling system can take your contact center to the next level and help provider better support to care providers and patients.
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Addressing the clinician experience challenges of the Quadruple Aim will take a thoughtful, broad set of improvements, and communication workflow and technology improvements can make a meaningful difference.
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Learn how interactive speech technology can help increase efficiency, improve provider and patient satisfaction, and provide cost savings at your hospital call center.
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Learn how technology can help call agents focus on providing a positive patient experience and strengthen your hospital’s reputation.
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Physician burnout is a hot term in healthcare, but it’s much more than a buzzword: It’s a massive issue. Explore 5 ways technology can connect care teams and help mitigate the risks of burnout.
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Pagers continue to be a trusted communication tool for keeping care teams connected in hospitals and health systems. Discover the five reasons to consider replacing your existing pagers with the latest paging technology.
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The alarm fatigue epidemic needs to be resolved: Here are eight ways to help diminish the din of alarms throughout your hospital, improve patient safety, and boost clinician satisfaction.