Technical Telephone Support
My Account is the faster, more convenient way to manage your wireless messaging account.
Software Customer Support
- Americas: +1 (800) 420-9705
- Asia-Pacific: 1800 016 719 (toll free within Australia) or
+61 (8) 6240 0094 (if calling from outside Australia)
*Note for those in Asia-Pacific: Your customer support PIN code is required to access premium support (24/7/365).
Submit Tickets Via the Customer Community Web Portal
Access the customer community here to submit a ticket.
Email firstname.lastname@example.org if you have a question regarding your existing maintenance agreement or if you need a quote for your maintenance renewal.
Website: My Account
Telephone: +1 (800) 736 4557
Attn: Accounts Receivable
P.O. Box 660324
Dallas, Texas 75266-0324
Telephone:+1 (512) 243-6147
Fax: +1 (866) 379-5861
Mail: Michelle Wolfe
3000 Technology Drive, Suite 400
Plano, TX 75074