Meet the Leadership Team at Spok, Inc.
Vincent D. Kelly
Vince Kelly has been a leader in the communications industry for more than 25 years with extensive experience in strategic planning, M&A, and regulatory and financial matters. He became a director, President and CEO of USA Mobility, Inc. (now Spok) in November 2004 when the company was formed through the merger of Metrocall, Inc. and Arch Wireless, Inc. Kelly was previously President and CEO of Metrocall beginning in February 2003. Prior to this appointment, he had also served at various times as the Chief Operating Officer, Chief Financial Officer, and Executive Vice President of Metrocall since joining the company in 1987. He served as the Treasurer of Metrocall from August 1995 to February 2003, and served as a Director of Metrocall from 1990 to 1996 and from May 2003 to November 2004. Kelly also serves as the President, CEO, and Director for all of the company’s subsidiaries, except for GTES, LLC, an indirect wholly owned Canadian subsidiary, for which Kelly is a director. Prior to joining Metrocall in 1987, Kelly worked as a certified public accountant. He has a Bachelor of Science in Accounting from George Mason University.
Hemant Goel, a seasoned business executive with 27 years of global experience and proven success in healthcare information technology, brings a comprehensive set of management, technical, and product development skills to his role as President. Goel joined Spok from Siemens Health Services, where he was Vice President, Clinical Solutions, with worldwide development responsibilities for the Company’s sizable Clinical IT solutions business. In this position, he successfully managed the organization’s operations, product portfolio, innovation and strategic growth, resulting in higher revenue, expanded market share, and improved customer retention. Goel also led a major software acquisition for the Company. Before Siemens Health, Goel was Enterprise Vice President and General Manager, Radiology, Cardiology and Enterprise Imaging at Cerner Corporation, where he managed worldwide sales and development of this business unit. Previously, he was Senior Vice President, Business Development, Sales and Marketing at StorCOMM, Inc., and, prior to that, served in various management positions at IMNET Systems, Inc., First Data Corporation, and Unisys Corporation. Goel holds a Bachelor of Science degree in Mechanical Engineering from the Indian Institute of Technology in Kanpur, India, and a Master of Business Administration degree from the McColl School of Business at Queens University in Charlotte, N.C.
Chief Financial Officer
Mike Wallace has more than 20 years of experience as a financial executive at both public and private companies. Previous to joining Spok, he was Executive Vice President and Chief Financial Officer of Intermedix, a global provider of technology-enabled professional services to healthcare providers, government agencies and corporations. Prior to joining Intermedix, Wallace was the Executive/Senior Vice President and Chief Financial Officer of several private companies in a variety of industries, including medical diagnostic services, software development, aerospace services, and digital/interactive marketing. In 2003 and 2004, Wallace was appointed as an Assistant Chief Accountant in the Securities and Exchange Commission's Division of Enforcement and member of the Commission’s Financial Fraud Task Force in Washington D.C. Wallace has a degree from the University of Notre Dame, and is a licensed Certified Public Accountant.
Sharon Woods Keisling
Corporate Secretary and Treasurer
Sharon Woods oversees Spok’s treasury operations, facilities and legal and has over 25 years of experience in the communications industry. Woods joined Metrocall, Inc. in August 1989 and was appointed Corporate Secretary of USA Mobility, Inc. (now Spok) in July 2007 and Treasurer in October 2008. She was named Vice President of Treasury Operations with the merger of Arch and Metrocall. Prior to this appointment, Woods held positions in Accounts Receivable and IT where she was instrumental in implementing cyclical billing. She has expertise in training and designing efficient treasury systems that align with corporate business strategies. She received a Bachelor of Arts in Accounting from Kings College.
Chief Technology Officer
John LaLonde, a technology leader with more than 30 years of experience, joined Spok as Chief Technology Officer in January 2018. LaLonde has led research and development organizations and healthcare IT initiatives at companies such as Medtronic, Boston Scientific, and GE Healthcare. At Medtronic, LaLonde served as the Vice President of Research, Technology & Product Development for a $2B division responsible for multiple product lines in therapeutic devices and mobile applications for pain relief, drug delivery, and urological disorders. During his tenure at Boston Scientific, he was responsible for the development of a cloud-based home monitoring system for cardiac patients in the U.S. and Europe who have wireless cardiac device implants. LaLonde has a Bachelor of Science degree in Physics from the University of Minnesota-Duluth, and a Master of Science in Biomedical Engineering from the University of Wisconsin-Madison.
Executive Vice President, Global Sales
Don Soucy has more than 20 years of experience in enterprise healthcare software sales and leadership. He joined Spok from Orion Health, where he was Vice President of Sales, National Accounts. Previous to that, he was Senior Vice President of Sales for Influence Health (formerly MEDSEEK) where he managed all new business development efforts in the United States and Canada. He has also held sales leadership positions with RelayHealth (a division of McKesson), SoftMed Systems, StorCOMM, Inc., and Lanier Healthcare. Soucy has extensive experience with building and leading high-performing sales teams and in forging long-lasting relationships with customers. He holds a Bachelor of Science degree in Business Administration from California State University in Los Angeles.
Executive Vice President, Human Resources
Bonnie Culp has been responsible for strategic human resource planning and human resource policy development at USA Mobility (now Spok) and its predecessor company, Metrocall, Inc., since 1997. She oversees corporate and regional human resource and payroll operations. In addition, Culp assumed the role of Chief Compliance Officer in October 2007 and oversees the Ethics Program and related compliance activities. Prior to joining the company, Culp was a consultant with the Hay Group, a global human resources management consulting firm where she provided advice and services primarily to organizations undergoing large-scale organizational change. She has expertise in designing and implementing cost-effective human resource systems that align with and support the business strategies of the organization. Culp has more than 25 years of experience in human resource management and operations, including more than 12 years in senior management positions. Culp is a graduate of Saint Francis College with a Master of Arts in Industrial Relations.
Senior Vice President of Marketing
Donna Scott is a healthcare marketing professional with more than 25 years of marketing, sales, and product management experience in the technology and healthcare industries. She leads Spok's worldwide marketing initiatives as the company expands its presence and educates its audience on the value of its offerings. Previously, she was Assistant Vice President of Marketing Strategy and Product Marketing for McKesson RelayHealth. Scott was on the Board of Directors of Dossia, an open personal health platform, from 2007-2011. She also spent more than 30 years with AT&T where she led multiple product organizations and provided strategic thought leadership on key corporate projects. Scott received a certificate in Healthcare Leadership from the Harvard School of Public Health. She also has an MBA in Marketing from Kellogg School of Management at Northwestern University as well as a Bachelor of Arts degree in Music from the University of North Carolina in Chapel Hill.
Senior Vice President of Professional Services
Mark Costanza is an accomplished business executive with more than 25 years of healthcare information technology experience, and has been a leader in the development of strategies and tactics that propel business growth and profitability. His experience includes work in both public and private companies, where he has been a catalyst in turning around underperforming organizations, launching new business initiatives, and driving business growth in professional services. He is deeply knowledgeable in the creation of more effective and efficient hospital systems through the integration of medical care with leading-edge healthcare technology. Costanza joined Spok from Nordic Consulting, where he was the Chief Client Officer. Prior to joining Nordic, he served as Vice President and Senior Account Delivery Executive at Lumeris. Before Lumeris, Mr. Costanza served as Senior Managing Director at Siemens Health Services Consulting. He also has held senior executive roles at CSC, McKesson, and Cerner Corporation building high-performing sales and delivery organizations. Costanza holds a Bachelor of Science degree in Computer Science from Auburn University in Auburn, Alabama.
Dr. Nat'e Guyton, RN, MSN, CPHIMS, NE-BC
Chief Nursing Officer
Nat'e Guyton is a nurse and clinical leader with over 15 years of healthcare experience. She joined Spok from Trinity Health-Mercy Health System where she was the Chief Clinical Informatics Officer. In that role she directed information technology integrations, oversaw clinical workflow redesigns, and served in multiple advisory roles throughout the system. Before becoming CCIO, Dr. Guyton was also Chief Nurse Officer at Mercy Suburban Hospital, Senior Director of Nursing Operations at St. Francis Hospital (Delaware), and Nurse Manager of Cardiac Transplant and Telemetry at Temple University Hospital. During her career she has led efforts to increase information literacy, meet standards and policy initiatives for meaningful use, implement computerized provider order entry solutions, and develop various electronic health record platforms. Dr. Guyton is a certified critical care nurse and has Bachelor and Master of Science degrees in Nursing from Widener University, a Post Master’s certificate in Healthcare Administration from Villanova University, a Post Master's Certificate in Healthcare Informatics from Drexel University, and a Doctor of Philosophy in Management in Organizational Leadership, Organization Development from the University of Phoenix.