It’s About Time: Smarter, Faster Clinical Communications

What if your clinicians spent far less time trying to communicate and far more time collaborating as a team? No more phone tag, or outdated contact sheets and call schedules. No more delays in sharing critical information like lab or radiology findings. Just fast, accurate, and secure communications that fit within their workflows so they’re more efficient and create a better patient experience.

See how Spok Care Connect does all of that and so much more. With just 90 seconds on the clock, watch how Spok streamlines the workflows of care teams throughout the hospital. From a nurse call request to a Code STEMI, you’ll see for yourself how Spok connects clinicians and helps them achieve better outcomes, and help their patients have a positive care experience.

Every second of every day, care teams are there for their patients. When those seconds count, count on Spok.

 

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Video Transcript

Narrator: We’re proud of how much we’ve improved care at this hospital. Care teams are working together so smoothly.

Nurse: That’s because we spend far less time trying to communicate…

Physician: …and far more time collaborating as a care team.

Nurse Manager: Since we introduced the Spok Care Connect communication platform, my team has gained back more time to focus on patients.

Operator: There’s no more phone tag. No more outdated contact sheets and call schedules.

Hospital CEO: With better and more secure communication, we’re more efficient. And we create a better patient experience.

Nurse: Which means we all have more time at the bedside.

Patient: And I get what I need when I need it.

Narrator: In the next 90 seconds, we’ll show you how Spok Care Connect helps us deliver better patient outcomes and experiences at our hospital.

This patient is having a heart attack. His physician calls the operator who triggers the Code STEMI process. With Spok, we track who accepts, and shave minutes off of our STEMI response time.

And when the patient’s daughter calls, the operator immediately locates her father and connects her to his nurse.

In another unit, a nurse is helping his patient, so he declines a call button alert from another patient. The Spok system escalates the alert to another nurse who is available.

Entering the patient’s vitals into the EHR, the nurse sees an elevated MEWS (modified early warning system) score, which triggers the Spok system to send a sepsis alert to the Rapid Response Team.           

Meanwhile in the ICU, another patient has a sudden change in mental status and an urgent CT scan reveals a critical test result.

The results are automatically sent to the physician. She acknowledges the scan and consults with the neurosurgeon on a treatment plan.

Across the hospital, another patient’s condition has improved. His physician locates and collaborates with the on-call orthopedist and his nurse to determine if their patient is ready to be discharged. The attending physician places the discharge order.

As the nurse finishes discharging her patient, automated messages go to Transport to help the patient leave the hospital, and to Environmental Services, to clean the room for the next patient…who is already on her way.

Nurse: Every second of every day, we’re here for our patients.

Physician: With Spok, we can count on smarter communications and better coordination. Spok helps us achieve improved outcomes and our patients and families have a more positive care experience.

Narrator: What happens in 90 seconds at your hospital? Isn’t it time for Spok Care Connect?