Communication where you are: Spok Care Connect at Vail Health

Patient care doesn’t happen at a desk, or even in a static location: Care teams are always on the move and need to be able to communicate effectively on patient care from wherever they might be.

With Spok Care Connect, Vail Health has transformed its clinical communication from manual, paper-based processes to automated workflows built on a single source of truth for contact details and scheduling. Spok puts information at the fingertips of caregivers and staff, and allows them to have real-time situational awareness of what’s going on with every patient on the floor.

Not only does a clinical communication platform increase staff productivity and provide clinical decision support, but it also results in improved patient safety and satisfaction. As Ryan Kolzcak, IT manager at Vail Health, eloquently states: “The patients’ lives are better because of it.”