How interactive speech technology improves contact center efficiency
Looking to streamline your hospital's call center operations and improve patient experience? Join us for a 30-minute webinar on the benefits of implementing an automated interactive voice response (IVR) technology system in your hospital.
During this webinar, our product experts will explain how Spok Voice Connect™ works, and how it can save valuable operator time by handling routine calls, allowing operators to focus on more complex tasks. We'll also discuss how the system improves efficiency using workflows, making sure that calls are directed to the right department or individual, resulting in faster and more accurate responses.
Don't miss this opportunity to learn about the benefits of implementing an interactive voice response technology system in your hospital. Watch our 30-minute webinar and discover how to streamline your call center operations and improve your patient experience.
Available: On Demand
Duration: 30 mins
Cost: Free
Aaron Fracht-Monroe
Technical Product Manager
Aaron Fracht-Monroe is a technical product manager at Spok. Fracht-Monroe has over 23 years managing the development and deployment of healthcare and contact center technology and delivering best-in-class applications and solutions. He specializes in bridging the gap between the vision and the implementation, managing the agile lifecycle and launch of mission-critical products while enhancing and improving processes.
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For questions please contact us at marketing@spok.com.