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eBrief: Five Ways Technology Helps Improve Your HCAHPS Scores

5 Ways Technology Helps Improve Your HCAHPS Scores HCAHPS scores continue to be extremely important for hospitals and health systems. Receiving good scores is a financial priority, as they determine a percent of Medicare payments. As a voice of the patient, the scores are also an indicator of patient experiences.

In this guide, you’ll learn:

• Ideas to increase response times
• Ways to decrease hospital noise
• How an ideal communication system increases patient satisfaction
• How to impress patients
• Tips to discharge on a high note

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