healthcare blog awardAbout our blog

Welcome to the Spokwise Healthcare Blog, where we share smart content on clinical communication and collaboration to keep you moving forward.

Interested in being a guest contributor or suggesting a topic? Email spokwise@spok.com.

 

September 30
Category: Staff Efficiency
The real BYOD challenge isn’t about security, it’s in the workflows.
The intense pressures of improving efficiency, driving down costs, improving patient outcomes and generally doing more with less means healthcare organizations today face perhaps their toughest challenges. But I think the concept of ‘doing…
Read more

September 23
Category: Staff Efficiency
Hospitals within the NHS are looking for ways technology can help them improve mobile communications.
This week I’m headed to the HETT conference in London (Healthcare Efficiency Through Technology). I’ve attended in years past and enjoyed great seminars, presentations, and conversations. This year, I expect most of the conversation to revol…
Read more

September 16
Mobile devices and clinical alerting improve many hospital workflows.
  We live in a mobile world.  Much to my wife’s dismay, I’m always on my device. So are most of the staff at my customer sites—nurses, doctors, transport teams, etc. Mobile devices have become one of our most valuable tools …
Read more

September 09
Category: Spok Customers
Why one customer returns to Spok’s annual Connect conference year after year.
This will be my third year attending Spok’s Connect conference. I keep returning because of the people I get to meet and the things I learn. Networking with other people who use the same solutions is really valuable for me, especially when we can…
Read more

September 02
Category: Staff Efficiency
The latest secure texting app release – it’s so much more than just security.
We’ve been talking about the next big release of our secure messaging app for several months. I presented webinars demonstrating some of the new features and enhancements. The Physician Advisory Board and members of our Spok Directions user group ha…
Read more

August 26
Category: Staff Efficiency
Helping hospitals roll out new communication solutions with the four E’s.
I’ve helped a lot of hospitals implement new communication solutions across their organizations. These range from our secure texting app and on-call scheduling software to call center solutions and more. While technical knowledge is needed to inte…
Read more

August 19
A three-pronged approach to reducing alarm fatigue.
When was the last time you heard a car alarm blaring? If you live in a city or suburban area, chances are it’s a regular occurrence. But when was the last time you jumped up expecting to see a theft in progress, or felt anything other than annoyance…
Read more

August 14
Category: Spok Customers
Preparations are well underway for Connect 14, where customers are the stars of the show.
The biggest and most exciting event in my annual calendar is Spok’s customer conference, Connect. Just like planning for a wedding, I start more than a year in advance because it’s a giant puzzle. We start with the frame, picking the locatio…
Read more

August 05
Category: Spok Customers
Pagers worked 100% during a disaster to coordinate trauma care when cellular coverage was compromised.
I read an opinion piece last week listing older technologies that a smartphone has rendered obsolete. Among the items were calculators, cameras, and pagers. I can take issue with any of these examples, especially for circumstances that are outside…
Read more

July 29
Category: Staff Efficiency
Using system redundancy to plan for the worst when designing a hospital communication infrastructure.
There’s a phrase my father used to use, “Hope for the best, but plan for the worst.” He usually applied it when planning personal affairs and anticipating health outcomes, but it’s a great wisdom to apply to the business si…
Read more

Archive

2019

2018

2017

2016

2015

2014