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Connect 21: In person or virtual – we’re here for you

The time has come: Connect 21 registration is open.

In 2020, we hosted our first-ever virtual Connect. This year, we’re thrilled to announce Connect 21 is taking place in person Oct. 10 – 13, 2021, in Dallas, uniting Spok customers for inspiring content, hands-on training, meaningful opportunities to network, and fun (and safe!) evening events.

But, don’t worry – if it still isn’t quite the right time for you to travel, we’ll also host Connect 21 Virtual. The one-day virtual event on Oct. 29 will include a shortened content offering tailored for digital learning.

Explore the Connect 21 agenda

Whether you’re interested in hearing from other Spok customers or you’re looking forward to actionable, engaging sessions, we’ve got you covered. Take a peek at some of the current sessions we’re excited to share:

  1. Powerful results in the ED: How TidalHealth is using Spok tools to transform ED throughput

Chief Quality Officer and Physician Advisor at TidalHealth, Christopher Snyder, DO, will share his in-depth lessons learned during a workflow improvement project in the ED using Spok Go as the primary communication tool for the care team to coordinate patient admissions.

Plan to attend this session to learn how Spok and TidalHealth have come together to transform ED throughput – reducing TidalHealth ED boarding time by 44 minutes and overall ED length of stay (LOS) by 31 minutes.

  1. Supercharge your Spok console: Integrate with Spok Go for faster clinical communication

Your hospital or health system relies on your contact center as the communication hub to provide excellent customer service, deliver critical codes, manage schedules, and much more. Your Spok console has long been a key part of this critical communication strategy. The past year has presented even more challenges to stay connected as you’ve used remote operators to manage the volume and challenges of COVID patients and the ripple effect on every other aspect of your business.

It’s time for your contact center to do even more for your organization. In this session, learn how Spok is moving forward to allow your console to integrate with the power of secure messaging, enterprise directory, and on-call scheduling provided by Spok Go. We’ll show you how you can supercharge your Spok console to provide faster clinical communications that exceed expectations and support your critical operations.

  1. Best practices with Spok Support: Maintain your Spok solutions like a pro

Join this extremely informative session to learn best practices, ownership, and overall maintenance tips of your Spok solutions. We’ll dive into topics like console installation and maintenance, server health and maintenance, telephony integration, network dependencies, effective troubleshooting techniques, and much more. Session attendees will be better equipped to successfully partner with Spok to implement and maintain your Spok solutions like a pro!

It’s time to register!

We’re so excited to host another in-person event that is chock-full of everything you’ve come to love about Connect. Rest assured we’ve made health and safety a top priority to make sure everyone can enjoy a safe event. So pencil us in and take advantage of our early bird pricing, available now. Registration is $300 until Aug. 31. Register now and we’ll see you in October!

On the other hand, we understand you might not be ready to travel. If you choose to attend our one-day virtual event, you’ll still be able to take advantage of some of the stellar content to maximize your investment in Spok solutions. Learn more about Connect 21 Virtual.

Looking for more information on Connect 21? Read this blog post for four reasons to attend.