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Clinical diagnostics

Speed delivery of radiology and laboratory results for improved patient care

Improve care coordination by sharing test results quickly and effectively. Minimise potential errors in critical test results communication.

See it in action: Critical test result communication with Spok Go®

Quickly notify designated providers of critical test results

Securely and rapidly transfer test result information to the correct care team member. Remove manual processes to automate communication of critical test results. Improve patient safety by decreasing transcription errors, communication failures, and delays. Better care coordination means lower cost of care and improved patient outcomes.

Escalate critical results

Don’t be left wondering if your critical results reached the right provider. Define where critical results should go and escalate them to other recipients when necessary. Trust your critical results won’t get lost in a communication dead end.

Provide communication flexibility

Your lab and radiology departments can securely send messages, images, and annotations to care team members on a variety of endpoints such as workstations, laptops, smartphones, pagers, and other mobile devices.

Meet regulatory requirements for communication of critical results

Help ensure compliance with the National Safety and Quality Health Service (NSQHS) to report critical results of tests and diagnostic procedures on a timely basis. A time-stamped log of communications makes it easy to meet documentation and NSQHS requirements.

Putting patient care first

Use Spok Go® to deliver clinical workflow automation to enable efficient, safe patient care.

Your platform solution for clinical communications

Explore Spok Go®:

Spok Go overview
Purpose-built in the cloud for healthcare, Spok Go connects clinical teams with the people and information they need when and where it matters most

Secure messaging 
Enable seamless communication with care teams across your health system

Enterprise directory 
Rely on one centralised directory as the single source of truth for all roles across your hospital

On-call rostering 
Provide accurate and up-to-date rostering information at your fingertips

Clinical care 
Connect clinical teams with the people and information they need when and where it matters most

Clinical diagnostics 
Speed delivery of radiology and laboratory results for improved patient care

Contact centre 
Improve caller service through best-in-class contact centre solutions

Paging 
Manage your paging strategy for reliable, cost-effective messaging