We asked members of the College of Healthcare Information Management Executives (CHIME) about their challenges and opportunities, and what they’re most proud of achieving in 2019. This is what they told us.
How do you assess whether your contact center is using best practices and the most appropriate technology to maximize its potential? Learn three tips on how you can help your contact center support its ever-expanding role within your organization.
We surveyed over 300 healthcare professionals on their hospital’s contact center, and the results are in! Learn about key challenges, strategies, trends, and the importance of the contact center in the patient experience in this visual report.
17 Ways to Achieve the Quadruple Aim
Explore the five leading points of failure and discover how you can correct or prevent issues in your organization.
Improve your hospital's communications to enhance care team coordination and patient care.
Data measured by the HCAHPS survey is increasingly important. Learn ways technology can help you influence these metrics.
How can you improve communications to enhance the provider experience and pursue the quadruple aim? Explore how communications can help make positive imapctson alarm fatigue, workplace violence, and physician burnout.
Over 470 clinical staff participated in our 2019 clinician burnout survey. Read about their perceptions of clinician burnout and how their organizations are working to tackle it.
Hospitals need a complementary system to the EHR to support true care team collaboration
Discover three ways to ease physicians' extraneous cognitive load and increase their happiness
Learn how to increase patient safety and mitigate provider burnout
Most nurses are dissatisfied with their communication methods. Learn how technology can help enhance nursing workflows.
Delays in the transfer of information or critical alerts can pose serious risks to the quality and safety of patient care.
2018 survey shows how hospitals maximize this resource
Hospitals use contact center technology to streamline processes, save money, and deliver better service.
Learn how over 450 healthcare professionals are using mobile communications, and what they have planned for the future.
Success is What Happens When You...
Staff need information from dozens of systems to deliver excellent, timely patient care.
The state of paging is not what you think: Pagers can complement secure text messaging, be HIPAA compliant, and more.
Learn where your hospital may be going wrong when it comes to using standard texting apps. How do you compare?
A minute can mean the difference between life and death. Make sure your critical communications are as efficient as possible.
Is your IT department prepared to respond to and control a critical event?
Read this ebook to learn how cloud technology can help with your hospital's most pressing challenges.
See how an enterprise communication platform is key to efficient care team collaborations
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