Protecting Residents With Improved Staff Communication

Alarm Management Solutions for High-Quality Care

Within today’s aged care and assisted living industry, caregivers often rely on an increasing number of communication systems. They often need verification methods to ensure that the right staff member receives the right notification in a timely manner. Fortunately, there are solutions available to monitor and report on all key alerts and notifications to ensure greater accountability and faster responses to critical events.

A lack of efficient, integrated communications can result in major gaps appearing in the flow of critical information. Spok’s aged care solutions provide subtle communication for a more relaxed, home-like environment. Residents are able to contact highly mobile staff immediately, and virtually any system can be configured to deliver critical information to a mobile workforce. The result is a more informed, efficient staff and a safer environment for everyone.

Delivering Messages to Mobile Staff on Wireless Devices

When split seconds can impact life-threatening situations, there is no margin for error – every second counts. Responsible aged care facilities use technology to react quickly and effectively to patient needs. This is possible by delivering critical alerts and information to a highly mobile staff on a wide array of wireless devices, including smartphones and pagers. Spok’s solutions have also been fully certified for interoperability with devices such as Cisco®, KIRK®, NEC®, Alcatel®, Multitone®, SpectraLink®, Vocera®, and many more.

Connect a Variety of Monitoring Systems to a Variety of Communication Endpoints

Throughout a facility, Spok connects systems, such as duress, nurse call systems, security alarms, and the PBX, and delivers messages to the right people, at the right time, on their preferred communication device. When a duress button is pressed, when a patient monitor triggers an alarm, or when a security door is opened, senior living and aged care facilities that rely on Spok take better care of their residents—all while improving efficiency of their staff.

Spok’s Aged Care Solutions Include:

Nurse Call Alerting on Staff Devices
Facility Alarm Monitoring
Secure Smartphone Messaging
Emergency Notification