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PROVIDING FAST, EFFECTIVE CALLER ASSISTANCE

Increase Operator Productivity—and Get Rid of the Binders with an Intuitive Operator Console

Your call center or operator services group is likely looking for ways to handle rising call volumes while providing high-quality caller service.

Using an Advanced Operator Console for Fast Call Processing

Provide operators with the information needed to process calls using their computers, with just a few keystrokes. Operators can quickly and accurately look up staff and launch code calls, as well as message and page to individuals, groups, and roles.

Why It's Effective

  • Simplifies the call-taking process to handle higher call volumes with fewer resources
  • Simplifies the consult process to connect patients with the physicians they need to see
  • Generates revenue by providing answering services to outside physicians or groups
  • Reduces costs by centralizing call center operations

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