Customer Support Phone Numbers

TECHNICAL TELEPHONE SUPPORT NUMBERS


TECHNICAL TELEPHONE SUPPORT

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Consumer/Small Business 
Telephone: +1 (866) 433 8726 
Fax: +1 (866) 432 4410 
Online

Major Accounts 
Telephone: +1 (888) 957 7243 
Fax: +1 (877) 890 2423 
Online

Telesales 
Telephone: +1 (888) 576 1348 
Fax: +1 (888) 623 9998

Medical Accounts 
Telephone: +1 (800) 763 6255 
Fax: +1 (850) 505 3914 
Online

National Accounts 
Telephone: +1 (866) 206 6635 
Fax: +1 (877) 703 9906 
Online

Government Accounts 
Telephone: +1 (888) 957 7243 
Fax: +1 (877) 890 2423 
Online

 


Payments 
Website: My Account 
Telephone: +1 (800) 736 4557 
Spok 
Attn: Accounts Receivable 
P.O. Box 660324 
Dallas, Texas 75266-0324

IRM 
Telephone: +1 (877) 821 2445 
Email: irm@spok.com

Subpoena Compliance 
Telephone:+1 (972) 801 0760 
Fax: +1 (972) 801 0701 
Mail: Nicole Wise 
3000 Technology Drive, Suite 400 
Plano, TX 75074 
Email: Nicole.Wise@spok.com

Reseller Support 
Telephone:+1 (800) 736 3159 
Fax: +1 (800) 736 3162 
Extranet site: http://reseller.usamobility.com/ 
Email: ResellerSupport@spok.com

Telemetry 
Telemetry Webpage 
Email: Telemetry@spok.com

Government Sales 
Scott Reilly 
Federal Government Contract Manager 
6850 Versar Center, Ste 420 
Springfield VA 22151 
Email: scott.reilly@spok.com 
GSA Email: gov.sales@spok.com 
Phone: +1 (443) 305 6145 


 

TECHNICAL TELEPHONE SUPPORT 24/7/365

  • Americas and EMEA: 800 420 9705
  • Asia-Pacific: 800 0167 19 (toll free within Australia) or 
    +61 (8) 6240 0000 (if calling from outside Australia) 
    *Note for those in Asia-Pacific: Your customer support PIN code is required to access premium support (24/7/365).

Submit Tickets Via the Software Customer Web Portal
Access the customer web portal here to submit a ticket.

Submit Tickets Via Email
Email wwtechnicalsupport@spok.com to submit a ticket. 
(Note: only contacts listed in our help desk system are able to submit tickets via email. Email accountupdates@spok.com to update the list of authorized contacts permitted to open support requests on behalf of your organization.)

Maintenance
Email renewals@spok.com if you have a question regarding your existing maintenance agreement or if you need a quote for your maintenance renewal.

 

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